Needs updated and improved
18/07/2017 John L, Columbus, Ohio
Stay here 2 nights. The staff was very friendly and helpful. The breakfast was great as well with a nice selection of food. All that was good but that is where it ends. The room air conditioners didn... more
Stay here 2 nights. The staff was very friendly and helpful. The breakfast was great as well with a nice selection of food. All that was good but that is where it ends. The room air conditioners didn't dehumidify the rooms so everything felt damp bedding and all. The place needs a good cleaning. The walls were so thin we could hear the couple next door and they weren't just talking at 2:00am. You could hear their TV as well plainly through the walls. We got no sleep, left extra early to get out of there. Also the printer in the business center doesn't work. Thankfully the employee printed boarding passes for me. I used Best Western points and glad I didn't spend money on this place. Would recommend you check out other places in the area before ever considering this Best Western. It was unlike any other Best Western we have ever stayed at and we have stayed in many of them. Very sup par compared to other Best Westerns. less
BestWesternDart, General Manager at Best Western Dartmouth Inn, responded to this review
I am so sorry you did not enjoy your entire stay with us. The issues that you have addressed and have been rectified.
I am very hapy to hear that the staff was friendly and helpful. We strive for everyone to have the best experience possible.
Hopefully you will give us another try if you are back in the area. Please feel free to call me directly at the hotel.