Accommodating & Friendly Staff made our stay most enjoyable!
09/07/2018 emme150, Atlanta, Georgia
My husband and I stayed at the Dallas Best Western for 5 days while visiting family. The hotel is standard fare with the basic rooms and rates, small fridges & microwaves, hairdryers, and ironing boa... more
My husband and I stayed at the Dallas Best Western for 5 days while visiting family. The hotel is standard fare with the basic rooms and rates, small fridges & microwaves, hairdryers, and ironing boards, amongst other amenities. We found the rooms clean and well-kept during our stay. However, what makes this an above average hotel is the accommodating and friendly staff. They are beyond helpful as I discovered when we needed to stay an extra night outside our reservation, and they obligingly found a vacant room just 2 doors down from our current room, which made it easy to move our stuff such a short distance. They were apologetic about not being able to keep us in that room (it was 2 queens & was needed for another guest’s reservation) and asked if a king would be alright. We were just thankful they had a room on a weekend, and one so close by. They also serve a decent breakfast daily, maintained by a very kind young lady who kept the breakfast room clean,supplied, and would even bring food, silverware, etc. to us when she heard us say we needed something. Dallas is such a friendly town with a ‘Mayberry’ feel, and this hotel’s staff was just as friendly as the town. We will definitely stay here again when visiting in the future. less
Andrea R, General Manager at Best Western Dallas Inn & Suites, responded to this review
Wow, what a great review to read regarding our staff. It never gets old hearing about how well our staff do with our guest. We are all here to put smiles on our guests face, and we are so happy we have left your experience here with us an amazing one. We look forward to many more visits from your family. We hope to see you again soon.
Best Regards & Safe Travels,