Stayedfor buisness, expensive for one night but Christmas Market was on, checked in headed to room, but boxy for £100, but settled down after long day, ran bath NO hot water, had to run for 10 mins fo... more
Stayedfor buisness, expensive for one night but Christmas Market was on, checked in headed to room, but boxy for £100, but settled down after long day, ran bath NO hot water, had to run for 10 mins for like warm bath, got into bed quilt very thin, mix and match pillows, alarm outside was very loud, realised top window was open, NO way of closing it??? Tried to close by climbing on chair near wardrobe (handful of dust) filthy see picture!!!
Rang reception to be told only way to close window was for receptionist to come up with a long stick and close for me!!! Well I'm in bed in PJs but what option do I have it's November freezing outside with a noisey street outside as well as the alarm going off!!! So she turned up with a stick that I can only describe as a broom handle, she attempts to close with no joy!! And basically says that best I can do will tell manager, Cheers 😡
By morning it had fully opened again, and I was woken at 6am by bin men outside!!
So I'm awake so get up to make a cuppa, NO Milk, NO answer at reception, so pop head out to see if cleaner about NOPE!!
So no sleep, NO tea, freezing room, so decided to speak to reception on way out, disengaged no apology no offer of refu d or token to say sorry you just paid £100 to be cold, disturbed and thirsty!!!
Don't bother badly managed, rip off