Do not get a room at the rear of the hotel!
This is a nice hotel, wonderfully located slap bang in the middle of the city centre.
The computer system was down when I arrived, so check-in took around 20 minutes. The poor lass on reception was unbelievably apologetic - she could not have done more to try to make up for the situation (entirely unnecessarily, as it didn't bother me in the slightest!). This was typical of the staff here - very helpful and obliging, including when I asked to be moved on account of some very rowdy, drunk guests.
Sadly, in my new room, there was horrible noise at ungodly hours from the side roads around the hotel from lorries delivering to Sports Direct and Poundland, which created a monstrous cacophony, ruining any chance of a decent night's sleep. In the room on the mezzanine level, the bathroom needs some serious updating.
Given it's location, it's ideally placed for all the city has to offer - the high street, cathedral, buses, Supertram, theatres, pubs, bars, restaurants, etc., are all within five minutes walk. less