Very Bad Experience - Warning
05/05/2018 Kelly G, Punta Gorda, Florida, United States
Just stayed at BW Crystal River last night and it wasn't at all like the previous reviews indicated. The room was musty smelling, the ceiling of the bathroom had mildew on it. The frig was fixed rig... more
Just stayed at BW Crystal River last night and it wasn't at all like the previous reviews indicated. The room was musty smelling, the ceiling of the bathroom had mildew on it. The frig was fixed right after checking in (had water in the freezer since it had been turned off).
Found out that the window AC was leaking when I stepped on wet carpeting right before going to bed.
The garbage truck came and emptied the dumpster right near our room at 3:30am.
Then in the morning the shower head FLEW off during my shower, just missing my head and landing hard in the tub (missing my toes thankfully), spraying water everywhere. Had to finish with a sponge bath.
I will say that the bed was comfortable and looked relatively new.
When I took the shower head to the front desk, she didn't react at all - maybe it happens frequently. She just asked if she needed to open an incident report. No concern at all. She said I should have called and they would have sent someone right over to fix it. I explained that I was in the shower at the time (not dressed).
Went to breakfast and then back to the room after an hour. When I checked out, she asked it had been fixed and it had not.
AND the price of the room was crazy high for May - $217 before taxes.
Will never stay there again. Recommend the Hampton Inn or Holiday Inn. They looked to be much newer. less