Best Western Crystal River Resort

Property was close to everything we needed. Even had a manatee tour company on site although we did not use it. Room was nice although a little dated. Grab and go breakfast was ok. Staff helpful and friendly less

The Best Western is a great stay for Crystal River. We stayed in the River wing and were right by the pool and a lovely area on the water. We were also right next to a great restaurant with many options, outdoor seating and tiki bar. The room was comfortable and clean. The multiple breakfast options were really great as most hotels only offer one choice. less

We needed a place that was reasonably priced, clean and hopefully, off the main road. Also, I wanted two beds per room so no one had to share a bed. This was ideal. Two double beds per room and rooms attached to allow easy communication. The rooms were recently refurbished, up-to-date, clean and very reasonably priced. And it had a nice pool area and the whole place fronts on the river! An one minute walk along the waterfront sidewalk brings you to Crackers restaurant. Ice Cream shops and other restaurants less than a 5 minute walk. less

Stayed at BW Crystal River with 3 grandchildren for Spring Break for a week. The hotel is located close to everything in Crystal River on Hwy 19. It is directly on Kings Bay so there is a great water view from the pool. We stayed in River Wing. The room was nice. Please note that due to Covid housekeeping services are limited to trash pickup and replacing towels unless other services are specifically requested. There was a refrigerator and microwave in the room which was nice to have. Check-in was easy with friendly staff. The kids enjoyed the pool which overlooks the marina and Kings Bay. Each day seemed to follow similar pattern. Families did their main activity for the day, then returned to the hotel around 3pm and came to the pool for the remainder of the day. There were always a lot of kids (thankfully) to play with for the grandkids. Everyone was very friendly. The Crystal River vacation crowd seems very different than the Disney or Theme Park crowd. Everyone was laid back and just relaxing, enjoying themselves and family. Lots of people took advantage of the picnic tables and gas grill available by the pool to make dinners and eat outside. There are also plenty of good restaurants nearby. Breakfast was also included but you had to choose an "option" due to Covid. They still has really good waffles. One things the kids enjoyed was watching the fishermen on the dock feeding the pelicans when they were cleaning their fish. There is a Manatee Tour company right in the hotel (Captain Jacks) and several others nearby if they are all booked. You can also rent kayaks nearby (we used Paddles) to see manatees. Overall, this was a great place to stay, relax, and enjoy all that Crystal River has to offer at a great price. less

Nice Lobby, Nice Check-In Staff. But the rooms are dated and smelly. Bed hard and squeaky, no extra linens for the pullout or extra blankets. Pullout mattress is pitiful like a flat pancake on wire. Better to sleep on the couch cushions laid on the floor. Staff couldn’t provide pillows for the other two guests. Room sleeps 4 but only towels for 3 provided. Bathroom has a step in 2in ledge shower looks like for ADA but pull bars either not in the right place or not located where needed. The toilet is tiny, low to the ground and very loud. They need larger numbers on there building so they can’t be seen at night. Breakfast is Ridiculous-it’s not continental it’s one bag that the guard dog puts together for you. Only warm option a single waffle. Want a breakfast sandwich, you heat it yourself in your room. After a long night on uncomfortable beds this really was not what I wanted to do is go somewhere else to pick up a decent breakfast for the starving family. Tiny granola bar, bad sandwich, and an orange. Not impressed. At least let me get extra fruit and a box of cereal. My impression is the hotel is being CHEAP, using COVID as an excuse. less