Did not honor reservation.
I reserved a king room for 2 nights a month in advanced. When we arrived at 4, I was told there was an issue with the king room so they put us in a 2 double bed room. That room was not ready until 5:3... more
I reserved a king room for 2 nights a month in advanced. When we arrived at 4, I was told there was an issue with the king room so they put us in a 2 double bed room. That room was not ready until 5:30. The room was dirty, had to have maintenance come spray for ants.Beds were horrible and had metal pieces coming out the sides like a frame for what was supposed to be a larger mattress. They did nothing to provide a credit or anything to make things right . less