Best Western Crossroads of the Bluffs

2216 27th Avenue, Council Bluffs, Iowa, 51501-6953, United States
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Best Western Crossroads of the Bluffs

Discover this Council Bluff, Iowa hotel offering guests warm Midwestern hospitality and stylish accommodations.

Located just minutes from downtown Council Bluffs and Omaha, the Best Western Crossroads of the Bluffs provides guests with an id
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Crossroads of the Bluffs

Traveller Overview:
3.5 Rating: 6 reviews
Excellent 33%
Very Good 0%
Average 33%
Poor 16%
Terrible 16%
Rating

kderen, wrote review 04/06/2020

don't stay

1 st room had dirty bedspread and smoke dector was beeping they changed our room and bedspread was clean but the floor was dirty. very noisy because it is next to a truck stop. i would not suggest st... more

Rating

HelloKitty666, wrote review 16/03/2020

Very Helpful Staff

My boyfriend and I spent 2 nights there last week. They were all very friendly and extremely helpful. Room was clean, quiet and comfortable. And breakfast was great. And they were more than welcoming ... more

Owner Response
arana2216, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

troybH1487RP, wrote review 06/03/2020

Bad expierience

When I first arrived to my room i noticed a long black hair on the toilet seat along with brown stuff at the back of the seat. during my three day stay the sheets were never changed and bathroom not c... more

Owner Response
arana2216, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

lmbecker66, wrote review 03/03/2020

MAY recommend

Everything for breakfast was cold and no staff in sight to replenish supplies and food. Room temp was difficult to regulate. Price was decent for our room. Would consider staying again sometime. Loca... more

Owner Response
arana2216, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

wlf07, wrote review 21/02/2020

Ok For One Night

I initially booked four nights here, but cancelled the last three nights within an hour of being in the room. The hallways and room didn't smell great - I even went down to the front desk (because no... more

Owner Response
arana2216, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.