Best Western Crossroads of the Bluffs

2216 27th Avenue, Council Bluffs, Iowa, 51501-6953, United States
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Best Western Crossroads of the Bluffs

Discover this Council Bluff, Iowa hotel offering guests warm Midwestern hospitality and stylish accommodations.

Located just minutes from downtown Council Bluffs and Omaha, the Best Western Crossroads of the Bluffs provides guests with an id
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2216 27th Avenue, Council Bluffs, Iowa, 51501-6953, United States

Reviews of Best Western Crossroads of the Bluffs

Traveller Overview:
2.5 Rating: 27 reviews
Excellent 18%
Very Good 11%
Average 14%
Poor 22%
Terrible 33%
Rating

Cosmopolitan86560789, wrote review 29/07/2021

Not the best

Lobby and breakfast area are nice. Pool is nice however it is extremely hot in the area, it felt like the heat was on and it was 90 degrees outside. Rooms were ok. Hair on walls of shower and when we ... more

Rating

nrt1171, wrote review 21/07/2021

Fun Trip

Recently took teenagers to the zoo in Omaha. This hotel was in a great location for us just off the interstate and minutes away from things we wanted to do. The price was good as we needed 2 rooms. ... more

Owner Response
Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

947georgiab, wrote review 14/06/2021

Exactly what we needed

We felt super safe, during the lifting of covid restrictions, staying at Best Western. We had two dogs with us, so it was most important to find a place that would allow them. The room was clean, cool... more

Owner Response
Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

jonivandiver81, wrote review 12/06/2021

Family

Very nice close to shopping. Pool was nice kids loved it. I did find the pillows small but other then that, we will use them again. Was nice to see my sister after 2 years. Great breakfast! Staff very... more

Owner Response
Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

Stephanie S, wrote review 11/06/2021

Not worth the price

I booked a room early in the afternoon for a stay that night. I know prices can be inflated booking same day, but this was unreal. I paid way too much for a crummy room that smelled. My room number wa... more

Owner Response
Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.