We stayed at the Best Western Sept. 8th - Sept 10th 2017.We were very happy to get 2 adjoining rooms with the other 2 rooms right across the hall (they were adjoining also). We just left the doors open so everyone could go back and forth between rooms, perfect!! We were there to go to the Henry Doorly Zoo (another place I recommend!) which is only 3.7 miles away from the hotel. They even have a 6 person shuttle that will take you there and pick you up! The staff was friendly and helpful.
Our room was nice with a mini fridge, microwave, wifi (didn't have much luck the one time I tried to connect), beds were comfortable, big fluffy pillows, and it was reasonably clean and quiet. Our window looked out on the pool. Our kids rooms across the hall apparently hadn't been updated yet, they weren't as happy with them, they didn't think theirs were that clean and there were a few other issues, which is why I took off 1 star. Hopefully next time all rooms will be remodeled. As others have said, the hallways needed vacuuming, but with construction going on there's always a mess.
The indoor pool is huge and clean, but very humid if you're not in the water. There is a nice enclosed area outside so you can sit and watch the kids through the sliding doors too. We just took our beer out there and sat in the evening. The hot tub was out of order.
The breakfast and sitting area is wonderful, and the food is good. Waffles, biscuits and gravy, cereal, eggs, ham, muffins, bagels, toast, yogurt, apples and bananas, juices, milk, coffee, and tea. They ran out of a majority of food by the time our late sleeping kids got there, nothing was refilled even though there were people still coming for breakfast, so get there early!
For the price we paid it was a great stay. less