Nice Hotel for area!
23/05/2018 munsobri, Sauk Rapids, Minnesota
I recently stayed at this hotel mid-May of 2018. The hotel itself was hard to find, as there was only a tiny sign off the main road. I drove by the entrance/road twice before finally getting there (I'... more
I recently stayed at this hotel mid-May of 2018. The hotel itself was hard to find, as there was only a tiny sign off the main road. I drove by the entrance/road twice before finally getting there (I'm from out of state). The hotel inside was nice. It had a small entry area/breakfast area. The front desk staff was very nice every time I approached them. The night I checked in, the hallway smelled heavily like marijuana. I had to buy an air freshener for my room to rid of the smell. (That disappeared by the third night, thankfully.) My room was very nice and very big. I had a king bed, with a sofa, and there was still a lot of room. The TV was a little weird to operate (channel-wise). The walls were also thing, as I could hear my next door neighbor snoring each night. There also was no elevator, which sucked for being on the second floor and having 2 suitcases and a few bags. Overall, it was a very nice stay for me. less
Maulik D, General Manager at Best Western Crossroads Inn, responded to this review
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.