Average hotel in the location that I wanted.
A two night stay in this hotel & a bit of a mixed bag though, for the most part, positive. I arrived early, well before the advised check in time & had to wait for a couple of hours until my room was ready. I was tired after my early morning flight & dozed off in the armchair at one stage & was woken by a member of the reception team shaking me & then telling me that I wasn’t allowed to do that. The staff on duty that morning, imo, could have done with a little extra training as I heard their full volume conversations, the subject of one of them being their very negative issues with another staff member who didn’t seem to be on duty at the time – please, in future, take that in to a back office (& no, unless I actually went outside of the hotel, I couldn’t avoid overhearing that conversation)
Up the lift to my room – a good size, carpet floor, 2 single beds, sofa bed, dresser, 2 chairs, smoke alarm, wardrobe, iron & ironing board, hairdryer, mirror, large tv, luggage rack, plenty of electrical sockets, tea, coffee, hot chocolate & biscuits. Room temperature was perfect with a radiator which was not turned on. A window gave enough natural light & I had no issues with noise from inside of the hotel. Unfortunately, I couldn’t say the same about noise from outside of the hotel as I heard the trains & the P.A announcements from the station.
My bathroom was ok, clean & bright with tiled floor & walls. With a bath, bath/shower screen, easy to control fixed head shower with good pressure & plenty of hot water but no separate handset for just washing your hair. A large mirror, towel radiator, ceiling vent, plenty of towels & a wall mounted soap dispenser.
On my first morning I went down for breakfast at 0945 & it was far from busy but the hot food was, at best, just lukewarm. Next morning I went down at 0745 & again, it wasn’t busy but, the food temps were perfect. A nice variety with a gluten free selection, full fry, toast, croissants, cereals, ham slices, cheese, yoghurts, pastries, fresh whole fruits – grapes, apples, oranges & pears - prunes, grapefruit segments, fruit salad, teas, coffees, apple juice, orange juice & tropical fruit juice. On both mornings the restaurant staff were excellent, very friendly, attentive & exceptionally helpful.
Complimentary Wifi was very good, easy to connect to, fast & consistent.
Checking out was very quick & friendly, not the same staff on duty as when I checked in.
The hotel is really well located if being near the train station is a priority (as it was for me). I’d stay again as I quite liked the hotel even after my experience on arrival & the noise issues with my room. less