Best Western Crequi Lyon Part Dieu

I arrived around 11 PM from a 6 hour train ride so needless to say I was looking forward to rest. The hotel is very old and in bad shape. The rooms are very noisy and not soundproofed and most of all ridiculously small. The TV in my room was not working so I had to change rooms. Too expensive for the value. less

Nice clean hotel. Helpful staff. Good size room , unfortunately not sound proof. Confortable bed. Bar fridge with one complementary water bottle. Small safe ( laptop won't fit), complementary coffee, tea, herbal tea. Air conditioning is operational only in warm season. Window ( no screen) can open. Didn't try the restaurant or bar. Near Gare de Part Dieu , les Halles de Paul Bocuse , 15 minutes walk to Presqu'ile ( downtown) and 30 minutes walk to convention center. less

Dear Traveller, Would like to highly recommend a very comfortable centrally located hotel offering excellent bedding,good showers and excellent service. Would like to suggest this Best Western for all your future stays either for business or pleasure. Best regards,Anonymous. less

I would not rate this 4 star. The room is compact but with enough room to walk around. I have been in smaller French hotel rooms. The bed was comfortable. Housekeeping was not done on the first day and I asked for the plug in the basin and shower to be fixed but neither was done. The wash hand basin did not retain the water and the shower basin almost overflowed. Breakfast was average and the hot water for tea never seemed to have been boiled, always only warm. There isn't a bar despite a sign indicating one. They will get drink for you. It is in a good location with tramline and railway station close by. The reception staff were friendly and willing to assist. less

We had reservations to stay at the Mercure about 75m away, but stayed at Best Western Crequi the first night because Mercure was not available the first night. The short is that we cancelled the Mercure and stayed at Best Western for half the price for an additional 4 days. We are not normally needy travelers, but this was a big exception and everyone at Best Western were extremely polite, kind and helpful. We needed help with train reservations, bus schedule, printing tickets, directions, recommendations, and more. In our opinion, this 3 star turned into a 5 star experience. Our room was extremely quiet, clean and comfortable - rather simple, not extravagant. We only had breakfast at the restaurant, but it was good. A few meters away on the same block is a very nice grocery store with everything you might need. Highly recommended. We would choose this place first next trip less