Best Western Cranbrook Hotel

I have stayed at this hotel multiple times and every time has been a nice experience. The front desk staff is always helpful and pleasant. The in house restaurant has changed a few times but has always been very high quality with interesting food. It seems that whoever chooses the restaurant to lease to cares about the food that is served here. For walking the location is not ideal but it is fairly central. However, for driving it is perfectly central. This location is a cut above the average Best Western type hotels. less

It's a clean and modern hotel. Check in was friendly and professional. The check in clerk gave us some suggestions for dinner, including a 15% discount for the local East Side Marios. It is pricey, and there is no complimentary breakfast. The on-site cafe is basic, and also pricey. We have to return to Cranbrook later this month, and we will stay here again, entirely due to our membership in the BW Rewards programme. less

Spacious, clean room and we liked the large fenced area so our young dog could run and play. However, the $35 pet fee was the highest we have every paid. There was no breakfast included, yet, the total bill was almost double the cost for previous night accommodation, with breakfast, at Comfort Inn in Medicine Hat. Three subsequent stays at LaQuinta hotels were also very reasonably priced. less

I usually stay at other hotels in the area. I arrived around 7:30, Dec 29. I had a work seminar that day and stayed there with my wife. I asked for a corporate rate.... it was not very good compared to the other hotels in the area. I could have stayed down the road for about $30.00 cheaper and with the same amenities. A much better corporate rate less

Skip the breakfast - at this BW it is not free as it is with all others I have stayed at in the last 10-15 yrs. I was disappointed and usually have only juice and toast for breakfast. Room was quiet. Initially had to turn the heat up but then it warmed quickly and turned it down (thermostat worked which is good). less