Best Western Cranbrook Hotel

1019 Cranbrook Street N, Cranbrook, British Columbia, V1C 3S4, Canada
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Best Western Cranbrook Hotel

Welcome to the Best Western Cranbrook Hotel conveniently located close to downtown Cranbrook and situated in the majestic Kootenay Rockies region where an abundance of world class attractions and amenities are available for your enjoyment.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Cranbrook Hotel

Traveller Overview:
4.0 Rating: 502 reviews
Excellent 38%
Very Good 38%
Average 12%
Poor 7%
Terrible 2%
Rating

We_Love_2_Travel2013, wrote review 21/02/2020

Excellent Hotel with Amazing Staff

We stayed at the Best Western Cranbrook with our hockey team and couldn't have picked a better hotel! Dee, Leanne and the other staff went above and beyond for our team during our stay and very much ... more

Owner Response
LeeAnn T, General Manager at Best Western Cranbrook Hotel, responded to this review
Thank you for choosing our hotel for your team's stay! We will look forward to hosting you again.
Rating

abesseling2020, wrote review 20/02/2020

Exceptional Hospitality!

Great friendly and accommodating Staff (from reservation to check-out).. Call the hotel directly to book for a much better Guest Experience (call centre not as accommodating). Nice facility with B... more

Rating

darin567, wrote review 17/02/2020

What should have happened

Neighbors smoked dope in room and we asked to have them be quiet3 times with no results. Were awake til after 230 a.m. hotel should have removed them for smoking and noise complaints several times ... more

Owner Response
LeeAnn T, General Manager at Best Western Cranbrook Hotel, responded to this review
We apologize for not meeting your expectations as we strive for an excellent experience each stay.
Rating

bajazumas, wrote review 26/01/2020

Clean and comfortable

We love staying here when we come to Cranbrook. The rooms and clean and comfortable and the staff is top notch and concerned to make your stay a pleasure. The hotel is close to everything and parking ... more

Owner Response
LeeAnn T, General Manager at Best Western Cranbrook Hotel, responded to this review
Thank you for your kind words! We are glad you enjoy your time at our hotel.
Rating

Cytree, wrote review 10/01/2020

Perfectly servicable.

I have stayed at this hotel multiple times and every time has been a nice experience. The front desk staff is always helpful and pleasant. The in house restaurant has changed a few times but has alway... more

Owner Response
LeeAnn T, Manager at Best Western Cranbrook Hotel, responded to this review
Thank you for completing the survey, we appreciate your feedback and look forward to seeing you again soon!