Quiet, comfortable, friendly and professional.
09/05/2017 OutbackAnnie, Colville, Washington
Had to stop in Cranbrook on our way home as a spontaneous stop because my husband got sick and needed a place to rest. We only had another 3 hours to drive home but my husband couldn't go any further.... more
Had to stop in Cranbrook on our way home as a spontaneous stop because my husband got sick and needed a place to rest. We only had another 3 hours to drive home but my husband couldn't go any further. The check in staff were very professional and friendly. Gave us a nice quiet room on the top floor as we requested. The room was modern, clean and roomy complete with plenty of towels, soaps, shampoo etc. TV and internet both good and we had a nice fridge. The desk didn't have a chair so I asked a cleaning staff who was next door and she gave me the desk chair from that room. She was very friendly and accommodating. The bed was comfortable and we had a nice restful sleep. Price was a bit high but it was a more upmarket type hotel so it was worth it especially for our needs at the time. We didn't stay for breakfast but the hotel has a lovely cafe by the reception area. If I stop in Cranbrook again I would stay here again. less
CScott1019, Guest Services Agent at Best Western Cranbrook Hotel, responded to this review
As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. We look forward to your next stay.
Guest Services Agent