Best Western Cranbrook Hotel

We were just there for only one night on our way to Osoyoos, but it was a pleasant stay. Nice size room, window view was commercial with mountains on the horizon. Super comfy bed. The bathroom was split with toilet and shower separated from the sink with a door ... a nice feature. Large TV, and lots of channel choices. We had a kitchenette with sink, microwave and a small wine cooler fridge, which was cool, but not really cold enough for perishable food, so we kept ours in our travel cooler with ice. I also found it was smaller than other BW hotels, and no freezer, but it would accommodate a bottle or two of wine, a few cans of beer and soda, and some food items not needing to be really cold. We would stay there again. less

Terrible stay, Drains did not work properly. The tv was mounted in a very awkward position with the walll mount locked so we couldn't use it probably. I request a king room to have a kitchen space and the suit didn't even have a proper mini fridge. I don't recommend. All amenities were closed (which is understandable) but no discount was given because of the inconvenience. less

Well managed with great location. Rooms are extremely quiet. Bedding and pillows were tops. Staff very friendly and the decor was modern. The manager was so helpful. The only reason I did not rate this hotel higher was that the slide and pool were closed because of the corona virus. The hotel is just off the highway running through Cranbrook with easy access to restaurants etc. There was no highway noise at all. I plan to go back there whenever in that area. Thank you Leanne and staff. less

We made the trip to Cranbrook as a little outing for our 30th anniversary. It was not like it would have been a few months ago. The room was immaculate, everything was quiet and pleasant. Because of the circumstances in was interesting getting food but otherwise a good experience. less

Came out of retirement to assist in a care facility due to covid virus. Was treated extremely well. Leanne, the hotel manager was/is awesome. Friendly, professional person. Anything we needed, she provided. Cleaning staff amazing too. Rooms very clean. less