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Best Western CPlaza Hotel

5 Star

Rooms & Rates

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Located in the heart of the new downtown of Quito, the Best Western CPlaza Hotel has everything to offer for the discriminating businessman and traveler.

The Best Western CPlaza Hotel is located in front of the Quicentro Shopping Mall, the newest mall in the city which features over 300 stores and shops. A short trip south takes you to the heart of Colonial Quito, established in 1543 or in opposite direction will take you to Equator Line of the earth.

Services and amenities in our all suite hotel feature suites ranging from the Executive Suite for an overnight stay to the Imperial Suite for extended stays. One floor is devoted to non-smoking rooms and rooms for physically challenged guests are available. All suites feature one king bed or two double beds. Enjoy your stay.

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Location

Shyris 1757 Y Naciones Unidas
Quito
170150
Ecuador
5 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 14:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 170150

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Address
Shyris 1757 Y Naciones Unidas
Quito
170150
Ecuador





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 399 traveller reviews
Rating: 5 113
Rating: 4 129
Rating: 3 83
Rating: 2 37
Rating: 1 37
Rating

Once I got checked in, it was very nice.

15/09/2018 jc19602015, Charlotte, North Carolina

Nice location, pleasant atmosphere, room was very nice. Bad experience checking in, as they couldn't find my reservation and acted as if it was my fault. But after that, everything was good. The bellm... more

Owner Response
DavidG15357, Director de Recepción at Best Western CPlaza Hotel, responded to this review
Dear jc19602015 Thank you very much for taking the time to share your comments about your recent stay. At BW CPlaza we are working hard every day to provide the best possible experience to our guests. This said, I apologize for the bad time in your check in, actually, we are correcting these details so that it does not happen again. We certainly hope to have you back in Ecuador and thus have the opportunity here at the BW CPlaza to serve you again. Regards. David.
Rating

Poor front desk manager and very slow kitchen

03/09/2018 Leslie R, Broomfield, Colorado

The room was as expected and close to the end of the 10K Ruta de Iglesias. Our group of 10 people all stayed at the hotel. The road noise is very bad -- our room faced the park and is on a main stre... more

Owner Response
David G, Director de Recepción at Best Western CPlaza Hotel, responded to this review
Dear Leslie Thank you very much for taking the time to share your comments about your recent stay. At BW CPlaza we are working hard every day to provide the best possible experience to our guests. This said, I apologize for being short of change at the desk and also for any undue behavior you may have perceived by Alex Godoy (our evening manager) who is one of our most highly praised associates. On the other hand I would like to let you know that we are working on updating some of our kitchen equipment as well as training all our new food and beverage staff to improve our service as we are aware that it has not been up to standards on occasions. We are also beginning a renovation process at the hotel to update our rooms and some of our installations We certainly hope to have you back in Ecuador and thus have the opportunity here at the BW CPlaza to serve you again. Sincerely Jean René Nogueras GM
Rating

Convenient location, helpful staff

01/07/2018 GDright, Boulder City, Nevada

The room was clean and well appointed. Staff was very friendly and helpful. The location is convenient to transportation and a mall across the street. The downside, the room was noisy from traffic and... more

Owner Response
David G, Director de Recepción at Best Western CPlaza Hotel, responded to this review
Dear Guest, Thank you for your time to complete this survey and share us your comments. Your satisfaction is our goal We appreciate your loyalty to our brand. Best Regards. David.
Rating

Excellent location and staff, dated interior

10/06/2018 georgevrio, Wenzhou, China

Conveniently located opposite the brand new and big shopping mall Quitocentre and the main park of the city, this hotel has to offer excellent location flr your business mwetings, travel tours and sho... more

Owner Response
David G, Director de Recepción at Best Western CPlaza Hotel, responded to this review
Dear georgevrio: Thank you for your time to share us your experience. We are so glad to inform you, actually, we are in rebuilting all of our facilities. We hope you can visit us soon to live a new experience in a new and remodel hotel. Regards. David.
Rating

Front desk people need to make guests feel welcome, a bit more smiles

29/05/2018 ynn0s0,

room reservation was not what was asked for had to be re-assigned a room, re-assigned room had a bad shower head, stained and broken seat near the sofa bed and that was the first day of the stay, many... more

Owner Response
David G, Director de Recepción at Best Western CPlaza Hotel, responded to this review
Dear Mr. Oleas. Thank you for completing this survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future specially in asigning rooms and confirming all about a shuttle requirement. We hope you will come back and see us again soon to show you our new rooms and floors. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Regards. David