Best Western Coyote Point Inn

We spent two nights at this hotel. I chose it because it is close to the airport and to family in San Mateo. The price is very reasonable for the area, especially if you consider the complimentary parking in the hotel parking lot or underground garage. Unlike most other hotels in the area, full breakfast is being served and you may request daily maid service if you would like it. Every staff member we had contact with was friendly and helpful and more than happy to answer questions or fill any request. A few things to take note of: there is no "pool," only a spa or plunge pool (not sure which) which is currently closed. There is a small workout room which appeared to be open for use. If you look this property up on maps, the location is misleading. You appear to be right down the street from the Coyote Recreation Area, however, you cannot access it from the street the hotel is on. We had to walk a long way around the adjoining golf course, only to find that the entrance was closed due to construction which is going to go on for some time. Also, as I believe someone mentioned, the hotel is directly across the street from HWY 101 (entrance down the block), so there is constant road noise. BUT, it isn't city stop-and-go traffic and we found it to be simply white noise in the background that helped us sleep. Views from the hotel aren't great, but for a place to stay that's reasonable and close to the airport, I'd stay here again. less

Great location: Easy walk to Coyote Point and Bayshore Trail. Short drive to the Restaurant Row of Downtown San Mateo. Easy freeway access. And a Great place to stay: Clean, updated rooms, nice sized refrigerator, microwave, coffee pot. Good lighting and internet. The best waffles at the breakfast buffet! All the staff were friendly and helpful. Plenty of parking. Definitely worth staying here again! less

Well me and my wife decided to go out 1 or 2 a month since or kids are a grown up now it our turn to go out and spend more time together and have fun we like to go to the casinos and go see please so we said let’s do it so we do and when started going out I book at best western and she said she likes staying there and me to you got us as customers thank you again less

I stayed here on Thursday evening 7/8/21 . Total cost for a King bed room with tax $109.21 an excellent price for the area and for this excellent hotel. There are no “resort fees” “environmental fees” or any other such additional charges. Parking is free and underground parking is available. Upon my arrival I was warmly greeted by Chris at the front desk. When I inquired about food delivery options (there is no restaurant within walking distance) Chris provided me with restaurant delivery information and suggestions. Speaking of food, this BW has again begun offering a hot buffet breakfast including scrambled eggs, hash browns, bacon, sausage, biscuits, make your own waffles, bread & bagels to be toasted, cereals, yoghurt, fresh fruit, coffee & juice. As always, my room was clean and quiet with a coffeemaker, micro and fridge (without freezer section). The bed and pillows were clean and comfortable. The towels were large and thick, the water hot. All in all a very nice and quiet hotel with an excellent staff. You won’t go wrong staying here. less

Please do not support this hotel. I am sharing my painful experience so that no one else will have to go through what I did. I was racially profiled, berated, and utterly humiliated by Ed, the front desk manager. On the morning of checkout I decided to extend my stay through a third-party app. I went downstairs to finalize this and before I could even give my name and room number, Ed demand I stop smoking cannabis in the room. I told him I was not smoking cannabis in the room and his only response to this was “yes you are, I know you are.” After his continued accosting I interjected and told him I just wanted to finalize my extension and go back to the room. I gave him my name and room number and this is when he realized he was humiliating the wrong person. His only response to this was “Everybody looks the same behind a mask.” I’m sorry, but I do not imagine he would’ve mistaken me for a white man an Asian man or Latin man. What he meant by that disgusting comment is that all Black people look alike and should be treated as such. What makes this even worse is this person was a fellow person of color and a member of the AAPI community. Please do not support this hotel until some changes have been made in management. less