Great family stop
31/03/2018 Kent R, Oakland, Oregon
We were on our way back to Oregon from San Francisco and elected to stay at this Best Western in Fortuna because we’ve generally been pretty happy with BW properties and our girls wanted something wit... more
We were on our way back to Oregon from San Francisco and elected to stay at this Best Western in Fortuna because we’ve generally been pretty happy with BW properties and our girls wanted something with a pool. We made our reservation online which was fairly simple. We didn’t roll in until about 8 pm and we were tired, but check-in was so fast and simple, we were in our room in no time at all. Our room was spacious, nicely appointed and very clean. Once we got set up in our room, we all went to the pool area to take a swim. Very clean and attractive pool and spa area. The pool is heated and is half indoor/half outdoor...very nice. We used both the pool and the spa, very relaxing after a long day on the road. Back in the room, the beds were comfortable and we were able to adequately control the temperature. We like to sleep in a cool room...around 60 degrees...and we were able to make that happen. Breakfast the next morning was what I’ve come to expect at a Best Western, good quality and selection. The hotel was full-up and the breakfast room is kind of small for a hotel this size, but we made it work. A couple of items ran out while we were there, but hotel staff did a relatively good job restocking. I took one of our girls for a morning swim before check-out. Our key card (needed for pool access) had worked the night before, but wouldn’t work that morning. Luckily, a nice woman let me in and told me that she had had the same problem. There were only about four pool towels and by the time we got out to leave, there were none so we hustled back to our room to dry off. This was only a minor inconvenience, however, it might have been a bigger issue is the weather had been colder. Check out was simple and quick. Overall, this property looks very nice and the grounds are well-groomed and incredibly clean. There are some outdoor picnic tables and even a bbq grill to use if you’re hanging around long enough. The only issues we had were the size of the breakfast area and the lack of pool towels, but those were minor. I would recommend this property to anyone looking to stay in Fortuna. less
Lynn J, General Manager at Best Western Country Inn, responded to this review
Thank you so much for all your feedback about our hotel , I always love reading the guest experiences as it helps my hotel to improve and helps me find the areas that we may be needing a little more TLC in.
We hope to see you again soon!