I was needing a room for one night, coming back from a Medical Appt., in Portland! Cottage Grove would be my Half Way Point! Plus I have family here! I really wanted to book a room for the night, as m... more
I was needing a room for one night, coming back from a Medical Appt., in Portland! Cottage Grove would be my Half Way Point! Plus I have family here! I really wanted to book a room for the night, as my grandson is learning to swim, and you have a Pool.. But I was Denied.. Thankfully the Village Green did not have this Impossible Hotel Rule! Plus the Deluxe Room at The Village Green was cheaper! Yet Best Western had Online Offers at 69$ a Night, that would not be honored, cheapest room at a 2 night minimum is 134$+tax. I worked in the Hotel Business for years & have never heard of such a thing at a Best Western... Sad..Very Sad! Your Losing Loyal Customers...I am only giving a 3 star for these reasons. I will Emend my Review when the Policy Changes...
I do want to Thank Molly for Explaining to me the New Rules per the New Owner.. Molly was very Personable, Professional & Compassionate.. I give her a 10 Star Rating... Kathy in Southern Oregon.... less