Best Western Corvalis, OR
We were very pleased with our stay at the Best Western in Corvalis, OR. We booked through a 3rd party and were given an ADA accessible room that didn't meet our needs. When I went to the front desk ... more
We were very pleased with our stay at the Best Western in Corvalis, OR. We booked through a 3rd party and were given an ADA accessible room that didn't meet our needs. When I went to the front desk to ask of we could get another room, the staff was very accommodating - providing us another room option that was better at no additional cost. The following day, I received a phone call from the hotel after checking out. We left a sweatshirt behind and they retrieved it and let us know we could come back to get it. Luckily we were still in town and were able to stop by the hotel to pick it up. I've never had a hotel call due to leaving items behind in the room. We were so thankful for the excellent customer service that was provided by the staff - keep up the great work. If we visit Corvalis again we will be sure to stay at the Best Western! less
bwhotelcorvallis, Guest Relations Manager at Best Western Corvallis, responded to this review
Dear Best Western Corvallis Traveler:
We are exceptionally pleased that our staff went out of their way to make your stay and accommodations superior in every way. We thank you for the wonderful follow up and compliments to our staff. We look forward to seeing you again in the future.