Something Smells Weird
When I stepped off the elevator at the 10th floor, I smelled marijuana. I didn’t think too much of it, being as it was Spring Break. However later that night, the smell returned, stronger this time. I... more
When I stepped off the elevator at the 10th floor, I smelled marijuana. I didn’t think too much of it, being as it was Spring Break. However later that night, the smell returned, stronger this time. I notified the front desk and she said the only room they could move me to was on the 5th floor but the maintenance man said he smelled it on that floor also so I had nowhere else to go. Waking up the next morning to the pungent smell was not how I wanted to start my day. After asking the manager for a refund or a free night stay the next morning, she said that wasn’t possible and that I could check out if I wanted to. I received no compensation for the night I spent in Jamaica aka Corpus Christi that night. less
Gabe P, General Manager at Best Western Corpus Christi, responded to this review
Please accept our apologies for any in-room air quality issues you endured as a result of other patrons refraining from smoking. We do take smoking in our rooms and building very seriously. We strive to provide a comfortable and pleasant atmosphere for everyone we serve, and regret any inconvenience or discomfort this issue may have caused you. Thank you for voicing these concerns. We will certainly examine this matter moving forward, as we work to more effectively address and prevent its recurrence. Thank you for choosing the Best Western Corpus Christi.