We got in late and there were problems with the room they put us in. They gave us a double queen room when we booked a king. Due to the mixup we were put in a handicapped room. The 3 things we asked for upon booking were a king non smoking room with a bathtub. Because of the mixup we didnt get a room with a tub.
The bed and sheets were clean and comfortable, however there were candy wrappers on the floor between the nightstand and bed. The bathroom was clean but there was only 1 kleenex in the box, which means it had been touched by the rooms previous guest during the covid pandemic. The floor looked like hardwood which was appealing, but our socks told a different story, they were black by the end of the evening!
We were in and out during the early part of Saturday and we told housekeeping we were leaving so they could freshen up the room, towels, toiletries and coffee. They never came.
The next morning i went to the front desk and asked for towels and shampoo/conditioner, and was told that housekeeping comes in at 9 and he'd send them straight to our room. They never came!
The bed was comfortable and appeared clean. We really liked that our room door was exterior and we could take our dogs out with minimal effort. There was a spot that had a trashcan and waste bags which was nice, but there was very minimal grassy space for the dogs to utilize. The parking lot was kept in perfect condition! We saw someone cleaning discarded trash and cigarette butts up both mornings we were there! (Maybe they should ask the groundskeeper to take over for housekeeping!!!)
The attendant at breakfast was fast, efficient and polite!! She was a definite highlight of our trip! Shannon was wonderful at the front desk when i called the hotel to speak to someone! less