Good deal on ordinary hotel in missable city
07/11/2019 Coco Y,
We stayed at this hotel for a short time to check out Dar, and that was a mistake. Should have paid attention to forum advice and flew over this city. But we went there, and then got the ferry to Zanz... more
We stayed at this hotel for a short time to check out Dar, and that was a mistake. Should have paid attention to forum advice and flew over this city. But we went there, and then got the ferry to Zanzibar. This hotel wasn't our best choice on this trip but we got a good deal.
They are decent rooms if you get the upper range ones. There are some on lower floors and we asked to be moved because they were small and smelled. Loved the view from the second room but didn't think the size was that generous but they didn't charge us more. Varying levels of cleanliness in the bathroom - it was better the second day.
The other problem was that that hotel hosts events and we got noise from them. We were out quite a lot but it did go into the evening.
Staff were OK - not a standout and did not go the extra mile. Many seemed tied up on the events. The hotel has a beach and an open feel.
I would say it's standard chain hotel style and a reliable option in a city that wasn't really worth the time.
Also the hotel cars seemed expensive when I enquired. A friend working in Tanzania recommend a local guy who did our transfers and drove us around. He was cheaper and the best think for us in Dar. less
julianajohnson, Guest Relations Manager at Best Western Coral Beach Hotel, responded to this review
Dear Coco Y
It is our pleasure to receive your valuable feedback. We really appreciate and value the guest feedback as we believe that it gives us the directions to improve further especially on room allocation and food quality.
But we truly understand your concerns and some discomfort you faced during your stay, so we are repentant and would like to extend sincere apologies. We ensure that the same will be improved as per your prolific views and will be eyewitness for sure in your next visit to us.
We request you to please offer a next visit to serve you again and show the improvement over your feedback.
Looking forward to welcome you at the earliest.