Best Western Cooperstown Inn & Suites

50 Commons Drive, Cooperstown, New York, 13326-9516, United States
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Best Western Cooperstown Inn & Suites

If you prefer a touch of culture during your stay at our Cooperstown hotel, the Farmers Museum and Fenimore Art Museum are conveniently nearby. However, if you are like many of our guests, its the great American sport that brought you to the region. show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
50 Commons Drive, Cooperstown, New York, 13326-9516, United States

Reviews of Best Western Cooperstown Inn & Suites

Traveller Overview:
4.0 Rating: 818 reviews
Excellent 34%
Very Good 34%
Average 16%
Poor 7%
Terrible 6%
Rating

bhowens93, wrote review 23/07/2021

Awful stay

Whole building smelled like smoke. Front desk attendant told me they knew it smelled and they sprayed febreeze 2 times a day to try and cover it up. Air conditioner sounded like it was about to fall o... more

Owner Response
Hotel Manager, Other at Best Western Cooperstown Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to give us your honest feedback. Please accept our sincere apologies on the experience you had while staying at our property. Our goal is to ensure every guest is cared for, valued and respected and it appears that we fell short during your stay. We hope that you will stay with us again in the future so we may leave you with a more positive lasting. Sincerely Hotel Manager
Rating

Ksodip, wrote review 21/07/2021

Great Breakfast

Good value and breakfast was the best. Good variety. Hostess was extremely friendly and accommodating. She definitely made everyone feel welcomed. Rooms were clean and checkout was easy. Would sta... more

Owner Response
Hotel Manager, Other at Best Western Cooperstown Inn & Suites, responded to this review
Dear Guest, Thanks for your nice comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
Rating

815jayl, wrote review 03/07/2021

No hot water

As we were checking in, they informed us they had no hot water in the hotel. Their repairman just arrived but they had no idea how long they would be without hot water. Needless to say, we did not com... more

Owner Response
Hotel Manager, Other at Best Western Cooperstown Inn & Suites, responded to this review
Dear Guest, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience.The entire points you have observed will be investigated and necessary actions will be taken, We shall appreciate your kind understanding. Please visit us again, Sincerely, Hotel Manager.
Rating

Pat B, wrote review 02/07/2021

best place to stay

I have been going to Best Western for the past 3 years for my business and vacation stays. I have been experienced very friendly staff as well as clean rooms and great service. If I ever asked for any... more

Owner Response
Hotel Manager, Other at Best Western Cooperstown Inn & Suites, responded to this review
Hello Pat, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

Donald J, wrote review 29/06/2021

Don’t consume water! What?

Don’t consume water was sign received upon check in. We will provide you with bottled water. Are we able to brush our teeth? I wouldn’t says the check in clerk. That should never have to be the cl... more

Owner Response
Hotel Manager, Other at Best Western Cooperstown Inn & Suites, responded to this review
Dear Guest, It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Sincerely, Hotel Manager.