11/09/2017 beachsitter2016, West Chester, Pennsylvania
The location was great for our weekend trip to the area. Convenient to Cooperstown as well as Sharon Springs. It is located in a shopping center known as "The Commons" so is convenient for grocery sto... more
The location was great for our weekend trip to the area. Convenient to Cooperstown as well as Sharon Springs. It is located in a shopping center known as "The Commons" so is convenient for grocery store and a few other stores if food or things are needed; also two fast food restaurants here. From others seen during our stay, it is obvious this BW is a favorite for those visiting Cooperstown. Too far to walk to town but easily under a 10 minute drive. Room comes with breakfast which is a plus. There is a pool and hot tub (jacuzzi) right off the lobby. The room was disappointing, however. Although clean, it looked tired. Rug was stained, and bathroom looked old. Recommend requesting a room on the second floor. Our room was on the first floor so we kept the window curtains closed as we faced the parking lot; made the room extremely dark even with all the lights turned on. Staff was friendly, professional and efficient. If in the area, we might consider staying here again but would also research B&Bs and facilities. less
Naith B, General Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review
Thank you for sharing feedback on your recent visit. While I am pleased to read of your wonderful interaction with team members, I am very sorry to learn that we did not meet all your expectations. Your comments are duly noted.