Best Western Cooperstown Inn & Suites

When I arrived Elaine welcomed me . Check in was easy was recognized as a gold member and was offered points or a bag. The room was nice and comfortable. Breakfast was a grab and go but they had a nice variety of food to choose from. Was given suggestion for restaurants in the area. A lot to choose from. The people were friendly. Check out was nice when in the area I will be back. less

This was just what you can expect for a decent night's sleep. It is not extravagant, had everything you need, and had courteous reception staff. The room was clean. There is a McDonald's next door if you don't want the grab-and-go breakfast they offer during the COVID situation. It is a close drive to downtown Cooperstown. less

Stayed one night here while visiting Cooperstown. As a Best Western rewards member I usually try to stay at one. I realize we are in the middle of a national crisis. This hotel offers nothing but a room. At check in we were not even recognized as reward members, given no upgrade , or addition reward points. The lobby area is closed off as is the pool area. Upon going to our room there was no indication, signage, notice, etc that the room had been cleaned and disinfected to Covid 19 standards. Lastly the breakfast consisted of a bottle of water and a package of Drakes coffee cakes. No value for the money I paid. less

As an avid baseball fan, I've been wanting to come to Cooperstown forever to see the Hall of Fame. I had booked the room while everything was closed and I'm thankful that everything opened for me to stay at this hotel. The hotel is conveniently located near dining, as well as attractions. The property is beautiful and I had no issues with check-in or anything else. The room was clean and very comfortable. The indoor pool was nice and breakfast was more than adequate. I highly recommend the Best Western for anyone visiting the Cooperstown area. less

We checked in last night for our 3-night stay to find that our room was infested with huge spiders. By the time my husband killed the 5th one, I went down to speak with the woman at the front desk. She was very sweet and very apologetic and switched our room. The new room was spider-free and clean although the sheer curtains were shredded and for some reason the fire alarm was wrapped in plastic. This morning we headed out and noticed the hallway ceiling had some pretty large spiders. We were glad to be heading out. Upon our return in the afternoon, once again, there were huge spiders everywhere- the ceilings and walls. You could literally watch them crawling from a good distance. Needless to say, we just checked out, losing the last 2 nights. When I checked out, the man at the front desk did not even bother asking if enquiring was okay, just "you're all set". I guess this must be a regular occurrence. I get that they are located in a very rural area but make some effort to keep things clean. This is simply not acceptable for any hotel. less