Best Western Cooperstown Inn & Suites

We were upgraded to a junior suite after the original room we were given hadn't been cleaned yet and wasn't ready for us. The front desk handled it very well and took care of upgrading our room immediately. less

My family and I stayed here this past week to visit the National Baseball Hall of Fame - very convenient- about 5-10 minute drive from Main Street - which is where the HOF is located. We got a suite with queen doubles and a pull out couch. This room was in a separate building- which is a 2 minute walk from the main. Breakfast offered every morning. The Inn is located on a mini mall property with a Cafe, Pizza Hut, Supermarket (Tops), and a McDonalds on the property - all within minutes walk from the main building (also where you check in). Ample parking. Rooms were clean and spacious and we were greeted very warmly upon check in. Can't wait to go back up- such a lovely town to visit with family! less

Average hotel, okay breakfast, musty rooms.. Good location for little league games at dream park...A bit on the expensive side for what they have to offer..$300 per night it should be better. I guess when your kids are playing in Cooperstown, they know demand is high for rooms that time of the year. less

I have been to Cooperstown 5 times in the last 3 years for baseball tournaments. Each time I have either stayed at The Holiday Express right next to Dreams Park or The Landmark Inn which in right in Cooperstown and enjoyed both for different reasons but both were what you'd expect. Best Western Cooperstown Inn & Suites was a disappointment. The location if you're there for Dreams Park baseball is phenomenal. It's just a little further than The Holiday Express but still very convenient and part of a small supermarket/Dollar Store/Subway/McDonalds complex. Check-in was fine but things quickly went down hill. The room smelled very musty & moldy. Upon first glance the room is spacious and has a nice flat screen TV, good sized refrigerator. The bathroom was a nice size but upon inspection it was clear the toilet hadn't been cleaned; I'll spare readers the details but it was gross! I brought the dirly toilet to the attention of the front desk and housekeeping came in quickly; they apologized and cleaned the toilet (the front desk without asking offered me a $50 credit). The rest of the room needed a good dusting and the carpet seemed worn thin and a little sticky. The refrigerator is mid-sized but the door was tough to close. The beds were very nice and comfortable. The common areas were clean but it seemed like there were always several giant bins filled with soiled towels/sheets resting in the hallways. The pool area seemed well maintained and the common areas and breakfast area was clean. The complimentary breakfast was fine. The free apples at the front desk are a nice touch. All in all, housekeeping is the weak link here. The moldy smell in the room, the dirty toilet issue, mold on the bathroom ceiling, ugly grey plastic bins in the hallways, sticky carpet.....overwhelmed the good service, great location and reasonable amenities. less

We took a winter trip to Cooperstown. This hotel was nicely located near Cooperstown city center and other attractions in the area. Grocery store next door thankfully because we needed to utilize it. Appeared to be under renovation at the time and I guess that would be my only "complaint". Breakfast was great (my BF still raves about the pancake machine), pool looked nice but didn't utilize. Room adequate, staff helpful and receptive. less