Best Western Cooperstown Inn & Suites

Pro's: Great location from Cooperstown Village, Dreams Park & situated in a plaza surrounded by a supermarket, coffee shop & plenty of dining options. Con's: Let me start by saying this is not a team friendly hotel for visiting baseball players & parents. There is a tall young male employee with glasses and whitish hair that is constantly following everybody around and telling them to stop anything they are doing. He even approached parents on numerous occasions and harassed them, especially in the pool area. The kids told us after we checked out that he was constantly following them around and they felt intimidated. You may want to speak with desk staff about this gentleman if staying here. There is no central dining hall or room where teams can meet or have a meal. The breakfast area used in the morning would be optimal but was constantly off-limits. The Holiday Inn next door does allow people to use their dining hall when its available. The hotel room bathroom door AND the closet door would NOT close, it was almost like it had warped and couldn't be closed even if forced. Several parents had issues with towel service & the A/C in their rooms. The coffee in the lobby was rarely fresh and usually cold. The hotel is severely overpriced for what you get, definitely would not recommend a team stay here even in light of its proximity to Dreams Park. less

We had a excellent stay very friendly, helpful staff. The rooms were cleaned quickly and the staff professional. There was a good variety for breakfast. Coffee and tea was available all day in the lobby, they also had a small corner to purchase snacks. less

This hotel was very nice. It was recently renovated. Rooms were very spacious (king room) and everything was easily accessible. Good location and quiet. Most of the staff was super friendly (except the gentleman at checkout who seemed like I was disturbing him). Check in staff were very helpful and gave great recommendations for places to eat. Not disappointed. less

The hotel common areas are going through renovations. It would be nice if this information was communicated on the website or after booking. The second floor room was very noisy. There is poor noise insulation from the conversations in the hallway and the room. My wife needed to frequently late in the evening open the room door and ask other guests to quiet down. In the morning the complimentary coffee in the lobby was cold. It must have been sitting all night. When I commented to the front desk attendant, he acknowledged it wasn’t fresh and that he hadn’t gone to get fresh coffee because he had a sprained foot. The fitness center doesn’t open until 8:30am which is too late if you want to get a workout in before breakfast or before departing for the Hall of Fame. The breakfast was disappointing since the egg and American cheese omelet were prepackaged and reheated by the staff. There was no precut fresh fruit but there were bananas, small apples and the smallest oranges to peel. This hotel is clean and very basic and therefore overpriced and not a good value. I suggest you look elsewhere for a better hotel. less

Staff were very pleasant. the location was very good for the Dream Park Baseball. Breakfast was ok most days, but could have been better. The maid staff was excellent and very pleasant as were the front desk staff. less