Best Western Conway

816 E Oak Street, Conway, Arkansas, 72032-4724, United States
based on 247 reviews Trip Advisor Logo
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Best Western Conway

Conway, Arkansas is in the heart of the state and just minutes from Hendrix College, the University of Central Arkansas and Central Baptist College.

Conway may be considered a college town, but there are plenty of other activities and must-s show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
816 E Oak Street, Conway, Arkansas, 72032-4724, United States

Reviews of Best Western Conway

Traveller Overview:
4.0 Rating: 247 reviews
Excellent 43%
Very Good 36%
Average 11%
Poor 3%
Terrible 5%
Rating

mj m, wrote review 28/07/2021

Excellent Place to Stay!

Long day of travel, found this BW online. Called front desk dinner time to make reservation - super helpful. Friendly & cheerful in person. Checking in was quick & easy. Lots of parking, restauran... more

Owner Response
Guest Relations Manager, Other at Best Western Conway, responded to this review
Hi mj m, Thank you for taking the time to share your review and experience. We are glad to know you found the location of our hotel convenient and enjoyed our hotel's amenities provided. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Rating

aifigueroa0812, wrote review 19/07/2021

Greatness

It was a great hotel to stay at. The cleaniness was great also and the internet was Excellent,had no problems getting internet. I would really recommend anyone to stay at Best Western, and we would de... more

Owner Response
Guest Relations Manager, Other at Best Western Conway, responded to this review
Hi aifigueroa0812, Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing a clean, convenient, and best service to our guests. Looking forward to welcoming you soon.
Rating

Charlie K, wrote review 12/07/2021

Room stunk so bad.

The staff was friendly and helpful, and the room overall seemed clean, but there was a stench that seemed to be a mix of some kind of fumigation and mold? I'm not sure. Due to personal circumstances... more

Owner Response
Guest Relations Manager, Other at Best Western Conway, responded to this review
Dear Charlie K, Thank you for giving us the opportunity to recognize our staff yet I am sorry to hear that you did not thoroughly enjoy your stay and the cleanliness during your stay. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. We have implemented many new guidelines and procedures for cleaning in our hotel rooms. We focus on "high touch" areas that could harbor germs and have implemented additional cleanings of those areas, in addition to other steps we are taking around the hotel, to protect our guests and staff members. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
Rating

arkansashillman2021, wrote review 18/05/2021

Best Western Conway, Ar

Over all I didnt really have any issues, I sleep light and it was a little noisy but not unusual. Walking across parking lot to restaurants was a big plus. Lot of traffic in area so that made things e... more

Owner Response
Guest Relations Manager, Other at Best Western Conway, responded to this review
Hi arkansashillman2021, Thank you for taking the time to write a wonderful review. We really appreciate your high rating and kind words about your stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a convenient and hospitable experience. We are so glad that you enjoyed your stay and we hope to see you again soon. Thank you
Rating

KaynJoe, wrote review 16/05/2021

Good place to stay

This is a older motel and excellent place to stay. Check in and out was easy. Room was very clean and bed was comfortable. Within walking distance to restaurants. We will definitely stay there again. ... more

Owner Response
Guest Relations Manager, Other at Best Western Conway, responded to this review
Hi KaynJoe, Thank you for letting us know how satisfied you are with our services and accommodations. We appreciate the compliments and kind words to our staff, location, clean rooms, and comfortable beds. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon. Thank you very much!