Best Western Conway

816 E Oak Street, Conway, Arkansas, 72032-4724, United States
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Best Western Conway

Conway, Arkansas is in the heart of the state and just minutes from Hendrix College, the University of Central Arkansas and Central Baptist College.

Conway may be considered a college town, but there are plenty of other activities and must-s
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
816 E Oak Street, Conway, Arkansas, 72032-4724, United States

Reviews of Best Western Conway

Traveller Overview:
4.0 Rating: 237 reviews
Excellent 43%
Very Good 36%
Average 10%
Poor 3%
Terrible 5%
Rating

rward307, wrote review 05/11/2020

good location

Right off the highway, easy to find. Have stayed here several times over a period of several years. Several good place to get dinner near by. With all the tax and add ons, the price was $74. I'll stay... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi rward307 , Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and services were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Rating

Robert R, wrote review 24/10/2020

need bed.

have family in Mayflower but was not enough room for four more people. This motel was right off the highway,so very accessible. It is not fancy but was comfortable. Also there is a Waffle House next d... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi Robert R, We are indeed grateful that you find our place excellent and comfortable. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five star review is greatly appreciated. Thank you for your compliments to our services and location. We thank you so much for your business and we look forward to your next visit.
Rating

AlohaOhana5, wrote review 11/08/2020

Not so dog friendly - duct tape is not an answer

So I stayed here thinking it would be dog friendly but not so. There is no dog station for dog bags or trash cans. There was not much grass to use. I had to use the neighbor (Golden Corral) grass... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit to our property. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.
Rating

anitasK981RZ, wrote review 01/07/2020

Family visit

Family lives close but we needed room to stay. This was a great choice. It was clean and spacious. The office staff were friendly and happy. Our room was clean and kept clean every day. The pool was n... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi 816 E Oak St, Thank you for letting us know how satisfied you are with our services and accommodations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Thank you for your compliments to our staff, rooms, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
Rating

kategO3723QN, wrote review 16/03/2020

Long wait to check in

I have been waiting an hour and a half to check in. Attendant is incapacitated. No other staff member available to check in multiple guests. I am out of hours and cant leave because im out of hours an... more

Owner Response
AnkurP306, General Manager at Best Western Conway, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.