Best Western Conway

816 E Oak Street, Conway, Arkansas, 72032-4724, United States
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Best Western Conway

Conway, Arkansas is in the heart of the state and just minutes from Hendrix College, the University of Central Arkansas and Central Baptist College.

Conway may be considered a college town, but there are plenty of other activities and must-s
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
816 E Oak Street, Conway, Arkansas, 72032-4724, United States

Reviews of Best Western Conway

Traveller Overview:
4.0 Rating: 235 reviews
Excellent 43%
Very Good 36%
Average 11%
Poor 3%
Terrible 5%
Rating

AlohaOhana5, wrote review 11/08/2020

Not so dog friendly - duct tape is not an answer

So I stayed here thinking it would be dog friendly but not so. There is no dog station for dog bags or trash cans. There was not much grass to use. I had to use the neighbor (Golden Corral) grass... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit to our property. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.
Rating

anitasK981RZ, wrote review 01/07/2020

Family visit

Family lives close but we needed room to stay. This was a great choice. It was clean and spacious. The office staff were friendly and happy. Our room was clean and kept clean every day. The pool was n... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi 816 E Oak St, Thank you for letting us know how satisfied you are with our services and accommodations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Thank you for your compliments to our staff, rooms, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
Rating

kategO3723QN, wrote review 16/03/2020

Long wait to check in

I have been waiting an hour and a half to check in. Attendant is incapacitated. No other staff member available to check in multiple guests. I am out of hours and cant leave because im out of hours an... more

Owner Response
AnkurP306, General Manager at Best Western Conway, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

donaldfletcher15, wrote review 16/03/2020

We love Best Western

Everyone was kind and rooms were clean and contained necessities required. Our Family has traveled 3000 miles from South Carolina to California for my husband’s work and we will continue to stay at be... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi donaldfletcher15, Thank you for providing us with feedback from your recent stay. It's great to hear that our you found us clean and pleasant place to stay. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. Thank you and looking forward to welcoming you soon.
Rating

jbl82020, wrote review 02/02/2020

Great location and comfortable

Always choose this hotel. Easy access and comfortable beds A good bit of stores and restaurants are within walking distance People that work there are friendly and attentive. Breakfast is great and e... more

Owner Response
Tina M, Other at Best Western Conway, responded to this review
Hi jbl82020, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our convenient location, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much.