Best Western Commerce Inn

157 Eisenhower Drive, Commerce, Georgia, 30529-6226, United States
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Best Western Commerce Inn

Stay at this newly renovated Commerce, Georgia hotel conveniently located on Interstate 85 offering a host of amenities to travelers. The Best Western Commerce Inn is conveniently located to key area attractions including Atlanta Dragway, University show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
157 Eisenhower Drive, Commerce, Georgia, 30529-6226, United States

Reviews of Best Western Commerce Inn

Traveller Overview:
4.0 Rating: 283 reviews
Excellent 49%
Very Good 31%
Average 9%
Poor 4%
Terrible 4%
Rating

AndeeDawn, wrote review 20/05/2020

Disappointed

3 couples booked rooms at this property while we were in town for a funeral. I chose it based off the reviews of previous guests. It definitely could have been worse, but the motel was not up to t... more

Owner Response
Tina M, Guest Relations Manager at Best Western Commerce Inn, responded to this review
AndeeDawn, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. e look forward to showing you how we have learned from your experience.
Rating

mcclures2020, wrote review 08/03/2020

Clean and comfortable

The rooms were clean and the bedding was extremely comfortable. Good hot breakfast with lots of choices. Pet friendly. Definitely recommend a stay here. Nice area and the property was maintained well... more

Owner Response
Tina M, Guest Relations Manager at Best Western Commerce Inn, responded to this review
Hi mcclures2020, We can't thank you enough for your five star rating of our Best Western Commerce Inn hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Rating

emg123, wrote review 26/02/2020

Dusty

This hotel is in a convenient location and the room is adequately furnished. The employees were helpful and the breakfast was good. My problem was the extremely dusty room. No surface wasn't covered... more

Owner Response
Tina M, Guest Relations Manager at Best Western Commerce Inn, responded to this review
emg123, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We hope you'll return to give us a chance to impress you with a five star experience.
Rating

stephanie5380, wrote review 16/02/2020

Our "LOVE"LY stay ❤

We had a wonderful experience at Best Western for our Valentine's Day get away ❤ Everything was clean. It was a peaceful experience with no issues. The breakfast was delicious! I was very happy servin... more

Owner Response
Tina M, Guest Relations Manager at Best Western Commerce Inn, responded to this review
stephanie5380, Greetings from Best Western Commerce Inn. Thank you for your compliments to our cleanliness and breakfast layout. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Rating

M_H_Pine, wrote review 26/01/2020

Just needs to be cleaned better..

I rely on the reviews of others when choosing hotels while traveling on road trips. The reviews for this hotel did not match my experience. The overall property seems to be in decent condition, but it... more

Owner Response
Tina M, Guest Relations Manager at Best Western Commerce Inn, responded to this review
M_H_Pine, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I do hope you'll return and let us show you a far better experience.