Best Western Commerce Inn

3 couples booked rooms at this property while we were in town for a funeral. I chose it based off the reviews of previous guests. It definitely could have been worse, but the motel was not up to the standard we are used to. Upon arriving, we had to stand in the lobby for 10 minutes before anyone came to the desk. We learned that the evening desk clerk spends most her time outside with her baby and the daddy. The bathrooms were not very clean. Some days we got a shampoo or lotion, others nothing at all. A maid knocked on the door at 8:00 one morning, then immediately walked in on us. The one good thing was the location. It is very close to shopping and dining. The next time we visit, we will be choosing a different motel. This one was just not up to par. less

The rooms were clean and the bedding was extremely comfortable. Good hot breakfast with lots of choices. Pet friendly. Definitely recommend a stay here. Nice area and the property was maintained well. less

This hotel is in a convenient location and the room is adequately furnished. The employees were helpful and the breakfast was good. My problem was the extremely dusty room. No surface wasn't covered in dust. I looked at the filters in the HVAC unit and found they were literally black with heavy dust. I called the front desk and an employee came and installed clean filters. She offered to dust the room while we went to dinner. I declined and did it myself with wash cloths. The windows could use a good cleaning, too, as they were also very dirty. less

We had a wonderful experience at Best Western for our Valentine's Day get away ❤ Everything was clean. It was a peaceful experience with no issues. The breakfast was delicious! I was very happy serving my sweetheart his breakfast in bed! Thank you Best Western! less

I rely on the reviews of others when choosing hotels while traveling on road trips. The reviews for this hotel did not match my experience. The overall property seems to be in decent condition, but it needs a thorough cleaning. It is not filthy, but it is not clean either. I have stayed in much older hotels that were cleaner and better maintained than this one. There was a strong odor in the lobby and hallways. I did notice what appeared to be an ozone machine (odor remover) on both the first and third floor. So at least they were trying to get rid of the odor. The hallways and elevator were grimy. In the room there was noticeable dust and surfaces did not appear very clean. There was a considerable amount of hair on the bathroom floor and base of the toilet from the previous guest. The AC unit had so much dust in the vent that I did not want to turn it on because it was right next to the bed and it would be blowing right in my face. Yes, I could have asked for a different room, but honestly I figured it would be more of the same or possibly worse in the next room and by the time I noticed these things I was already settled in and tired after a long day of driving. The area feels safe. There is a shopping complex and a good Mexican restaurant called La Hacienda in walking distance. All the hotel needs to do is give the place a thorough cleaning and it would be just fine. The rating is for my experience which was below average. less