Best Western Commerce Inn

157 Eisenhower Drive, Commerce, Georgia, 30529-6226, United States
based on 288 reviews Trip Advisor Logo
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Best Western Commerce Inn

Stay at this newly renovated Commerce, Georgia hotel conveniently located on Interstate 85 offering a host of amenities to travelers. The Best Western Commerce Inn is conveniently located to key area attractions including Atlanta Dragway, University show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
157 Eisenhower Drive, Commerce, Georgia, 30529-6226, United States

Reviews of Best Western Commerce Inn

Traveller Overview:
4.0 Rating: 288 reviews
Excellent 49%
Very Good 30%
Average 9%
Poor 4%
Terrible 5%
Rating

warrentim, wrote review 02/06/2021

Black Mold

The hotel looks good from the outside and in the lobby but the room was run down and the black mold on the bathroom walls was so bad we didn’t even want to go in there. The only decent thing was the f... more

Owner Response
Guest Relations Manager, General Manager at Best Western Commerce Inn, responded to this review
warrentim, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We look forward to showing you how we have learned from your experience.
Rating

pgiroux, wrote review 12/04/2021

The Pendergrass Project

The hotel was great. Race weekend and the town was slammed. Naomi looked after us like we were family. Made sure our bookings were perfect ( team of 9 ) and made sure we were happy once checked in. Ro... more

Owner Response
Tina M, General Manager at Best Western Commerce Inn, responded to this review
Hi pgiroux, Good day! I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again here at theBest Western Commerce Inn !
Rating

emrm, wrote review 10/04/2021

Driving through Georgia...

...we ended up in Commerce for a night. It is not a destination you would choose. Basically trucks and fast food and motels. Maybe for the area this is a good hotel. And the front desk staff are EXCEL... more

Owner Response
Tina M, General Manager at Best Western Commerce Inn, responded to this review
emrm, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I apologize for the inconveniences that you experienced and I want to assure you that we are continuously improving through guest feedback and suggestions. We look forward to your next visit.
Rating

Diane J, wrote review 25/02/2021

Cleanliness

Due to COVID I brought Lysol wipes Lysol and bathroom cleaner. After washing everything down including rid/shower the wipes and washcloths stayed white. Extremely clean place. Maid service extremely p... more

Owner Response
Tina M, General Manager at Best Western Commerce Inn, responded to this review
Hi Diane J, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We clean and sanitize our guest rooms following each guest's stay. It is a very important part of our policies in order to ensure that each guest enjoys a comfortable, clean, and safe environment. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Rating

nutz4skulz, wrote review 14/12/2020

Great location and Friendly Staff

I am traveling for work and have 2 cats with me. Ash was awesome helping me with specific needs and the staff were always friendly and helpful. I highly recommend this BW not only for the staff, but c... more

Owner Response
Tina M, General Manager at Best Western Commerce Inn, responded to this review
Hi nutz4skulz, Good day! I can't begin to tell you how much we enjoyed reading this review and thank you for your kind words! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We enjoy sharing these reviews with our staff and we all look forward to seeing you again here at the Best Western Commerce Inn .