Clean Room, Nice People, But Had One Of My Worst Night Sleep Ever
This is considered one of the better places to stay in Needles, California. The hotel is in good shape and it is clean. There is an outside pool which I did not swim in because it was cold and windy t... more
This is considered one of the better places to stay in Needles, California. The hotel is in good shape and it is clean. There is an outside pool which I did not swim in because it was cold and windy that day. Best Western Corporate sent a general contractor from Orange County, California to remodel their lobby area and it looked fantastic. Now if they would only do the same for the rooms where guest experience really counts. I stayed here for one night in November 2019 and I think I was in room 201, an upstairs room near the lobby area and facing the Giggling Cactus which is a restaurant that Best Western next door (fairly good and filling food there). This room was a good size and it had a king bed and a bathroom with a tub and a toilet. Your sink is just outside of the bathroom. Everything was clean and orderly. Great job to the cleaning crew. WHY THEN WAS IT ONE OF MY WORST NIGHT SLEEP EVER? For one, the air conditioner was so loud and it wee wee and rumble all night when you turn it on. Why do I have to turn it on, you ask? It is because there is no way to get fresh air while the window and door are closed. You turn it on to circulate the still air inside the room. If you open the window, it is not safe to sleep with your window open and also it so loud because the freeway seems like it was just a few hundred feet away. After one night in this room with no fresh air, my lungs felt heavy and I was slightly coughing stuff the next morning. Double pane windows with great insulation would take care of the noise. And a system to pull in fresh air without having to open the window and door is an absolute must. less
KimA3194, Manager at Best Western Colorado River Inn, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback. We are not stopping at the lobby with the renovations. We will be continuing into the rooms next. We hope to see you again.