Best Western Colonial Village Motel

We booked last minute having decided to stop overnight in Warrnambool. The hotel is in a convenient location and easy to find. Loved that it was older person friendly with no stairs. The room was spacious and well laid out. The spa bath was a welcome surprise. Overall a great stay. less

when we arrived motel on good Friday .we got upgraded to the 2 story house . we stayed for 2 days while we were touring Warrnambool . we are very pleased with how clean and fresh the rooms are. I would recommend to anybody that goes to Warrnambool to stay here . A++++ less

The front facade comprising the 4 2-storey 2 bedroom units looks nice esp with the tall conifer trees. Paid a higher rate as it was Easter ($350/night) and they were obviously busy. The units are big and spacious . The dining table and sofa set were a touch sticky - probably not been thoroughly cleaned for a while. The TV remote was faded and sticky as well. Sofa table was wobbly. Gas cooker was easy to use. Fridge - was so cold fruits froze in it . Microwave - digital display was not working but easy to use. Best to check the front glass doors to ensure it is locked before you leave the place - mine was not! Luckily I managed to get a key from the manager late in the night to lock it and no one came in while I was out. The tennis court ( advertised on the huge signage in front) is a bit of an understatement - Most Aussie courts are not like this. It is an uneven hard bitumen court made probably from the same material to pave the motel driveway - although freshly painted lines. Not for tennis enthusiasts. They could invest in an artificial grass court and a better net too. Motel is a bit slow too in reversing the credit card amount taken as deposit. Also , despite what the guest directory says - Best Western does not supply razors ( was advised to purchases the Coles across the road)... and I presume every other essentials listed on that list . Overall it is a conveniently located motor lodge - opposite Coles shopping centre and a 10 min drive to most tourist spots in Warrnambool less

We stayed there during 2018 Easter and since we arrived to the reception the customer service was great. Sue, the manager, was amazing and swap our reservation for one of the townhouses, which pretty much is a full house. We were a group of four and the place was very nice, with 2 bedrooms and 3 bathrooms. I totally recommend the place, specially the townhouse for a similar group size. The area was quiet, perfect for a relaxing escape of the noisy city, but is close to Woolies and other restaurants (a few minutes driving). I would definitively stay there again! less

We stayed at this hotel on the way of our Great Ocean Road trip. The rooms were surprisingly big, clean and the kitchenette was very helpful to prepare our late meal. The location is a close distance from restaurants and stores. Highly recommended. less