Best Western Colonel Butler Inn

278 Mary Street Box 642, Niagara On The Lake, Ontario, L0S 1J0, Canada
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Best Western Colonel Butler Inn

Welcome to our quaint Best Western hotel in Niagara on the Lake, Ontario! Enjoy a convenient location to indulge in the towns numerous activities and take in the beauty of the region. Close by are wineries, outstanding restaurants, bike trails, golf show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Colonel Butler Inn

Traveller Overview:
4.5 Rating: 701 reviews
Excellent 54%
Very Good 33%
Average 8%
Poor 2%
Terrible 0%

Carol P, wrote review 06/01/2020

New Years Eve

Stayed here over New Years Eve. Have stayed here a couple of other times and still not disappointed. Lovely, homey, comfortable place to stay. Rooms are basic, but very comfortable. Front desk staff a... more


Andy W, wrote review 02/01/2020

Nice stay and good price for NOTL

Friendly and welcoming staff (even got a little cookie treat on arrival!), nice size room and facilities. It's an easy 15 minute walk to NOTL main street and shops etc. so location is fine. Only downs... more


Allison P, wrote review 01/01/2020

Lovely property in great position for NOTL experience

Stayed one night at this very comfortable property. Made to feel very welcome by all staff members. Great location only a 5 min drive (15min walk if it wasn't raining so hard!!) to the main NOTL shops... more


02retired, wrote review 21/12/2019

As advertised a good place to stay

We were in for just one night and in Niagra on the Lake your hotel can be very expensive with a few inexpensive hotels within the immediate area. We noticed that on Tripadvisor that most review were ... more

Owner Response
Kyle B, Front Office Manager at Best Western Colonel Butler Inn, responded to this review
Hello, thank you so much for leaving such a kind and detailed review! I'm thrilled to read you had a great experience and were able to enjoy our complimentary breakfast which is often a guest favourite. Our location is another reason guests stay with us time and again; we are less then a 20 minute walk to the main intersection, with many shops and restaurants along the way. We're so happy to know that you would stay with us again given the opportunity and we hope that is soon!

485garyj, wrote review 17/12/2019

Great Accommodations

Right from the moment of checking in everything was very positive. Jessica at the front desk was very informative about area and things to see and do and great with directions. She also took interest ... more

Owner Response
Kyle B, Front Office Manager at Best Western Colonel Butler Inn, responded to this review
Thank you so much for the kind review 485garyj! I'm so happy to read that you not only had a great stay and that you're already planning a return trip to stay with us, but that you also had an opportunity to enjoy the upgraded breakfast at Butler's Grill. I've been sure to pass along your regards to Jessica who was flattered that she had a such positive impact on the enjoyment of your stay with us. We look forward to seeing you back again soon and wish you well until then.