08/11/2016 Kimberly H, Cold Lake, Canada
Extremely helpful and concerned staff. The breakfast was very delicious and I made sure that I was able to eat it by getting ready in time - it was very hard to leave the extremely comfortable bed, b... more
Extremely helpful and concerned staff. The breakfast was very delicious and I made sure that I was able to eat it by getting ready in time - it was very hard to leave the extremely comfortable bed, but the breakfast was worth it. My husband has back issues and he was very happy with the comfort of the bed and pillows, as well. The room was nicely decorated and had a beautiful view of the city. I live in Cold Lake and I wanted to have a mini vacation as it was my husband's birthday and we hadn't really left the city for any long duration so I wanted something special to celebrate his birthday and provide a relaxing escape from the everyday (while still being close to home). I didn't realize how high up the hotel actually is, and from the fourth floor the view from our window was breathtaking. It was hard to believe we were in our own "home-town" and it truly was like having an escape. We had supper in the Sawmill on-site and it was very good. The breakfast was very good, as well - there was an assortment of dry cereals, scrambled eggs, crispy bacon, potato wedges, waffles, apple juice, orange juice, and toast. The rooms were very clean - even the hair blow dryer was clean (I have seen some hotels where there is dust in them). One of my favourite things about the room was the lights above the bed and to the side of the bed. I am a reader and crocheter and it is hard to read or crochet while relaxing on the bed usually, as the table lamps are not very bright or not high enough. At this Best Western in Cold Lake - the lighting was perfect - pot lights just above the headboard (perfect for reading while someone else dozed) and the lights next to the bed where bendable so that you could direct the light where you wanted it - and it was bright enough but not distracting to the dozing person. Did I mention the bed? I know I did, but I can't say it enough - the bed was like nestling into a cloud and the pillows were soft, too. Best Western is known for the comfort of their beds and pillows and this hotel did not disappoint. I will definitely be staying here again - maybe for longer next time. A hidden gem in the City of Cold Lake. less
Akash P, Guest Relations Manager at BEST WESTERN Cold Lake Inn, responded to this review
Greetings from Best Western Cold Lake Inn! Thank you for your glowing review! We take pride in our staff and service for each individual’s visit.
At the Best Western Cold Lake Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Let's see you again soon!