Likes to run your credit card multiple times
If I could leave less than 1 I would, stayed one night, terrible dirty room, charged my card 2 x once for the actual amount on my receipt and once for three times the amount. will not refund. Nightmar... more
If I could leave less than 1 I would, stayed one night, terrible dirty room, charged my card 2 x once for the actual amount on my receipt and once for three times the amount. will not refund. Nightmare less
Hotel Manager, Other at Best Western Cocoa Inn, responded to this review
Dear Andy,
Thanks for the stay and the feedback.
We are disappointed to see your comment about the double charging.
We never resort to such practices.
However the matter will be verified and handled appropriately.
The inconvenience is regretted.
Shall appreciate your understanding.
Sincerely,
Hotel Manager.