Best Western Cocoa Inn

We used this as a base to watch a rocket launch and visit Kennedy Space Center and we had expected a very average roadside stop. We were very pleased with the service that we received from all hotel staff - from extra bedding, to local food recommendations and more. The hotel is set back from the highway and is quiet, even though the rooms are set around the swimming pool and open directly on to its surroundings. The breakfast, while simple, was perfectly adequate for this level of hotel. less

This was a nice, pet friendly place to stay. The staff was nice. The room was clean and the beds were comfortable. The hotel is located by the interstate and convenient for traveling to the beach and to visit the Space Center. less

We stayed there for one night after visiting Cape Canaveral. The check in was nice, personnel was great and helpful. The room on the other side was not. I booked this hotel because I thought the rooms looked like the management photos. Apparently, this is not the case (see attached photo, if accepted by TripAdvisor). The fan in the shower was extremely loud, water pressure very low. The soap in the bathroom was removed from the wall (apparently ripped off the wall) and just stood on the shelf. The TV Box setup was okay, but HD was not too sharp and the system is a little slow compared to other hotels. WiFi was a little slow as well. Breakfast was ok, but not as extraordinarily as the staff advertised it like. It was just one night, the price was relatively cheap so I’m not too mad. But, it’s less than average compared to other hotels, even from the same chain. less

Do not use the laundry room when you go here. Did one load of laundry and some of our clothes came out with blue spots on it. When we went to the front desk to complain, they ran a load and said that there was nothing wrong and implied that I perhaps did not do my laundry right. Are you kidding me? Very insulting since I've been doing my family's laundry for years without any issues. Also, the pool was disgusting. Algae all on the bottom. Very disappointed in our visit. We did not receive a refund of any sort even though $180 worth of clothing was ruined. Called corporate twice and they said they would call me back. Still waiting for that call 3 weeks later. Do not stay at Best Western! Bad customer service! less

We stayed here before our Disney Cruise. We were able to see NASA and Cocoa beach before as well. The hotel was centrally located between all three of these places. The people at check in were very friendly, the room was very clean, and the overall tone of the hotel was pleasant. The hotel is next to a truck stop but within the hotel it is really nice. There was a good breakfast provided as well. We will definitely stay here again before our next cruise. Great quality for the price!! less