Best Western Cocoa Beach Hotel & Suites

5600 N Atlantic Avenue, Cocoa Beach, Florida, 32931-3920, United States
based on 3299 reviews Trip Advisor Logo
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Best Western Cocoa Beach Hotel & Suites

The Best Western Cocoa Beach Hotel & Suites offers distinctive room options designed to address the individual needs of each guest. All rooms feature microwave, refrigerator, free Wi-Fi and free hot breakfast.

The Best Western Cocoa Beach H show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Cocoa Beach Hotel & Suites

Traveller Overview:
4.0 Rating: 3299 reviews
Excellent 40%
Very Good 33%
Average 15%
Poor 6%
Terrible 4%
Rating

Pioneer39993253371, wrote review 19/01/2020

Average place to stay

Place is a little dated but is right by the beach. Room was clean, staff was friendly and I would stay there again. The room was a little small for a family of 4 but still it was nice. Finding the lob... more

Rating

Brantley D, wrote review 18/01/2020

Vacation Stay

Beautiful View from our corner King Suite within walking distance of an excellent restaurant. Grounds were well maintained. Rooms could use an update but overall would stay at this Hotel whenever I tr... more

Rating

cmh7020, wrote review 15/01/2020

Excellent!

Nice, clean, and comfortable. Easy 1 minute walk to the beach and pier. As an Elite Best Western Rewards member, was very nice to get upgraded to a two room suite with an ocean view. Usually it's like... more

Rating

99gayles, wrote review 15/01/2020

Be careful what building they put you in!

Had to walk across the street to get to our building. It was old & dingy & I assume BW bought an old motel to convert. Huge gap in door. Tiny/icky bathroom. Don't stay in building A! be sure to ask w... more

Owner Response
Jaime T, General Manager at Best Western Cocoa Beach Hotel & Suites, responded to this review
I am sorry to hear that we were unable to meet your expectations during your recent travels in Florida’s Space Coast. We take seriously Best Western’s vision to lead the industry in providing superior customer care and appreciate any and all feedback we receive. We represent an incredible value for our guests providing both oceanfront and oceanside rooms at an affordable price point and within walking distance to the beach. All of our accommodations are inspected daily and undergo a rigorous quarterly inspection process to ensure that our guest’s stay is free from any disturbance or inconvenience. Our courtyard rooms you described are surrounded by tropical landscaping, a garden terrace with firepits, as well as our Veranda Pool and Blue Flip Flop Bar. Our commitment to quality, service, and value is consistently recognized by our many loyal guests who have chosen our property as their hotel of choice when visiting Cocoa Beach and why we are a Trip Advisor Certificate of Excellence receipt year in and year out. In closing, we hope to be given the opportunity to earn your business during your next stay in Cocoa Beach.
Rating

FiveGsplus9, wrote review 15/01/2020

Great site, horrible maintenance

5 star hotel brought down by poor maintenance. Excellent site and location. Loved the heated pool partial shaded by palm trees. Suites are roomy and nice layout. Manager Jaime really cares about his h... more

Owner Response
Jaime T, General Manager at Best Western Cocoa Beach Hotel & Suites, responded to this review
Thank you, FiveGsplus9, for your feedback regarding our property. We’re so glad you enjoyed our tropical landscape and roomy suites. We always appreciate it when our guests bring maintenance items to our attention so that we can do our best to make everyone’s stay more pleasant. I am sorry to hear we have not been able to meet your expectations regarding our upkeep. Please be assured that the conditions you described are inconsistent with the standards our guests have come to expect from our hotel. Our maintenance team is making a careful inspection of the furniture for both of our heated pools, but we have been unable to locate a sliding door handle in the condition pictured anywhere on property. With that said, I would be happy to hear from you further regarding your stay. Please feel free to reach out to me personally if I can be of any further assistance. Elissa Thompson Guest Service Expert 321-783-7621 x2390