Best Western Club House Inn & Suites

We came all the way from New Braunfels Tx. It was our Wedding Anniversary and we wanted to get away from all the Daily stresses and what not. Plus a kid free weekend. Who wouldn’t want that on the weekend of their anniversary?? Well my husband made the reservations. Told the owners Kiran that we were coming for our wedding anniversary. The owner made the room extra special. I was supper impressed with the room. When I walked in, I was speechless. It was beautiful an I love it. Now, let me explain that when my family an I go on vacation anywhere. I check the room top to bottom for any an everything. That’s the Emergency Nurse inside me. We normally go through 3/4 rooms before I find a suitable one. Well with this hotel I DIDNT do that. The room was great. My husband was in shock, so was I. The staff is amazing, hotel is cleaned. They are even renovating it. It’s still looks great during it. We will most definitely be returning to this location. I keep track of the hotels we stay in and what city and state. So I have a list of hotels that we stay at when we are going through a state and just happen to have to stay over night. Even on long road trips. So this hotel has made it to our local stay hotel less

Have stayed here before when working in the area. Nice hotel in Mineral Wells and will plan to stay here again when working in the area. Clean rooms, comfy beds, quiet, no complaints. Not sure about breakfast as I didn't stay for that. less

This was our 2nd time to stay at the Best Western Clubhouse In & Suites in Mineral Springs. The hotel is well maintained inside and out. They have a helpful and friendly staff. The hotel is also pet friendly. Nice breakfast area to enjoy the complimentary breakfast. Mineral Wells is a nice area. We would definitely stay here again. less

The staff treated us like they really cared about our needs and our comfort. They were very helpful and kind. We previously stayed at Comfort Inn and Suites next door but they past 5 or 6 times we stayed the hotel had just gone down hill and fast so we decided to try out Best Western since we knew we like the location and it was next door...Best decision we ever made. We usually have 5-6 people stay in a room and this hotel actually has a 3 bed room which made our stay so much more enjoyable, everyone got to sleep in a bed and no one had to stay on a pull out couch! The beds were comfortable, the room was clean, the bathroom was clean. The elevator works properly, the pool and hot tub area looked really clean (it was cold and windy or we would have tried it out). We are very pleased to be changing our hotel preference from Comfort Inn and Suites to Best Western and wish we would have switched sooner!! less

Good: friendly reception at check-in. Exterior of hotel and rooms are being refurbished. Reasonable price for weekend stay, full breakfast. The bad: did not provide room on 2nd floor as requested months in advance. Toilet flushes itself every 30 minutes. Constantly dripping bathtub faucet. While room is "re-newed", some furniture is very worn and damaged, door hinges totally rusted, faucets corroded. Walls/ceiling are thin, you hear all flushing/shower activity and every step of guests above you. Only 12 chairs and four tables in breakfast area = rush hour chaos. Only one staff to support and replenish breakfast supplies = constant shortage of food items, etc. The ugly: large amounts of mildew around window frame. Tobacco smell in hallways. "Weird" smell in room .... had to go to Walmart and get allergy meds to stop sneezing and runny nose associated with this smell. less