I stayed at this Best Western while on a business trip to Quebec City Canada. The gentleman that checked me in was very pleasant. My room was very nice, clean & comfortable. The price was reasonable considering the area. Because of Covid, the breakfast, bagel, fruit etc, was in a to go sack.
Now one major complaint:
The next morning, I needed to print some important papers that were required to deliver a vehicle across the border in Canada. I could not get their printer to connect to either my phone or the two antiquated desktop computers. Both machines were still running Windows 7, which is very insecure, since Microsoft stopped supporting it last year. The very sweet young lady at the desk, Mary Sweeney, tried everything in her power to help me, to no avail. When the maintenance man, Albie came in, he also tried valiantly to get the computer & printer, which was connected by hard wire to print. Needless to say, nothing worked & I had to go somewhere to get the documents printed.
A special salute to Mary & Albie! They are both polite, professional & great assets to this Best Western!
To the management at this Best Western, you have a very nice hotel. Please update your computers in the business center & make printing possible for your customers. less