Best Western Clifton Park

This hotel is reasonably priced. The beds and pillows are comfortable. The rooms are clean and nicely decorated. The carpet in the hallways are old and look worn down and the bath towels are not soft at all but that's just me being picky. The rooms were absolutely fine. Due to COVID, the pool and breakfast buffet was closed. The pool did look nice though so I'm sure once it's back open, that is a nice amenity to have, as well as the free breakfast. I will definitely stay there again. less

I stayed at this Best Western while on a business trip to Quebec City Canada. The gentleman that checked me in was very pleasant. My room was very nice, clean & comfortable. The price was reasonable considering the area. Because of Covid, the breakfast, bagel, fruit etc, was in a to go sack. Now one major complaint: The next morning, I needed to print some important papers that were required to deliver a vehicle across the border in Canada. I could not get their printer to connect to either my phone or the two antiquated desktop computers. Both machines were still running Windows 7, which is very insecure, since Microsoft stopped supporting it last year. The very sweet young lady at the desk, Mary Sweeney, tried everything in her power to help me, to no avail. When the maintenance man, Albie came in, he also tried valiantly to get the computer & printer, which was connected by hard wire to print. Needless to say, nothing worked & I had to go somewhere to get the documents printed. A special salute to Mary & Albie! They are both polite, professional & great assets to this Best Western! To the management at this Best Western, you have a very nice hotel. Please update your computers in the business center & make printing possible for your customers. less

I’ve stayed here twice and couldn’t believe the changes when I booked a third stay. There was hardly any hot water in the shower...Luke warm at best. I found a used coffee stirrer on the floor and the room was covered in dust so the room was not cleaned properly. Good thing I brought the Lysol. Especially troubling in these times that cleanliness is not top priority. There was a man who slept in his truck all night in the pArking lot and staff either didn’t notice or didn’t care. One balcony was LOADED with what appeared to be garbage that belonged to a semi permanent guest. And to top it off there was supposed to be grab and go breakfast available in the morning but the breakfast room was closed and locked. Would not recommend and will not be going back less

I have stayed at several hotels in different competing chains. While those stays were nice I always find myself comparing them to The Best Western in Clifton Park. The Best Western sets a standard that no one seems to come close to. I only wish they had a Best Western exactly like this one in every state. less

The rooms are large and clean. Everything worked great. Check-in was easy and that staff member was very nice. However, there were NO towels in the pool area and when I asked at the front desk the woman was very rude to me. She told me "use your room towels" and then we had no dry towels in our room for the rest of the stay as the maid also rudely told me they had NONE. The breakfast staff kept trying to clean in front of me as I tried to get my food. Staff needs to have better customer service skills. We usually always stay at this hotel and have never run into this problem before. less