Best Western Cleveland Inn & Suites

708 Highway 59 S, Cleveland, Texas, 77328, United States
based on 194 reviews Trip Advisor Logo
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Best Western Cleveland Inn & Suites

Our hotel is conveniently located at the intersection of Interstate 59 & Highway 105 in Cleveland, Texas. The Best Western Cleveland Inn & Suites is the only mid-budget hotel in the area; serving visitors to the Coldspring, Shepherd, Splendora, Tarki show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
708 Highway 59 S, Cleveland, Texas, 77328, United States

Reviews of Best Western Cleveland Inn & Suites

Traveller Overview:
4.0 Rating: 194 reviews
Excellent 56%
Very Good 23%
Average 8%
Poor 8%
Terrible 3%
Rating

nedburfle, wrote review 13/05/2022

Terrible Wi-Fi

Everything else was okay. Towels were skimpy, water pressure sub-standard but room was clean. The reason for the low rating is the Wi-Fi. By now isn’t decent Wi-Fi a minimum standard? Obviously not... more

Rating

Gregory M, wrote review 08/05/2022

Horrible Service!!!

The pool is closed and breakfast is only 6:30 - 8:30. It would be nice if that was listed anywhere when booking! I took off work just to bring my kids to the pool. I only live 1hr away. I asked if I c... more

Owner Response
Jamie Hansen, Owner at Best Western Cleveland Inn & Suites, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Rating

Matt M, wrote review 27/03/2022

Best best western in texas

Friendly warm staff, nice to see a chain motel staffed by professionals, this is an older motel that is well maintained, much better management that the MOTELS in nearby Navasota, highly reccomened,be... more

Rating

KLSCrystalRiver, wrote review 08/05/2021

Clean and comfortable

This is a great hotel for the price. It is very clean, well furnished and comfortable. We had a problem at check in with an inexperienced staff member, but the next morning the front desk manager ma... more

Rating

st01924, wrote review 08/02/2021

cold shower

not enough hot water for my wife and myself to both shower, and only one bath towel in the room. cold water in the tub would not shut off and ran all night and even with the door shut you could you he... more

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