Best Western Classic Inn

533 W Eaton Pike, Richmond, Indiana, 47374-2641, United States
based on 538 reviews Trip Advisor Logo
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Best Western Classic Inn

Shopping and antiquing is a favorite pastime here, and guests of our Richmond hotel are just minutes from Webb Antique Mall.

Richmond is a college town, and Miami University and Earlham College are both a short drive away. Many of our guests show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
533 W Eaton Pike, Richmond, Indiana, 47374-2641, United States

Reviews of Best Western Classic Inn

Traveller Overview:
4.0 Rating: 538 reviews
Excellent 43%
Very Good 31%
Average 14%
Poor 5%
Terrible 5%
Rating

Ginacbird, wrote review 04/04/2021

Run don’t walk away

Why am I such a sucker? When I walked up and saw Old Christmas decorations in the flower pots, why didn’t I just turn and leave?!! Yet another Do it yourselfer buying an old hotel and trying to prop i... more

Owner Response
Sam Patel, Owner at Best Western Classic Inn, responded to this review
Your feedback is absolutely critical to our success. I apologize for the mishaps that had occurred during your visit. We strive to provide exceptional service when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. We hope you will provide us with another opportunity to serve you better. If I can provide any assistance, please don't hesitate to contact me directly at 765-939-9500.
Rating

Jerry W, wrote review 23/03/2021

Not up to BW standard

Check-in clerk did not enforce mask wearing requirement as posted and was not very courteous, entry and all carpets were dirty, I stay at Best Western whenever possible and the Richmond, Indiana Best ... more

Owner Response
Sam Patel, Owner at Best Western Classic Inn, responded to this review
Thank you for bringing this issue to our attention, as this would enable us to be more vigilant towards such aspects going forward. Although our safety protocols are in place and are being strictly adhered to by our team, we will investigate this matter and have a word with our staff to ensure that this does not repeat. Also we are renovating our lobby to enhance guest experience and we apologize for the mess. We hope to serve you more successfully in the future.
Rating

jerkean, wrote review 25/12/2020

Conference Room

The team here is the most accommodating. We have rented the conference room several times. Every time it is a pleasurable affordable experience. We will definitely be back and continue to book here w... more

Owner Response
Sam Patel, Owner at Best Western Classic Inn, responded to this review
Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time.
Rating

Terry W, wrote review 25/12/2020

FANTASTIC HOTEL AND STAFF

We had to leave our house because of structural damage and stayed 39 days at this hotel The staff were absolutely fantastic. Our every need was met with smiling enthusiasm The beds were so comforta... more

Owner Response
Sam Patel, Owner at Best Western Classic Inn, responded to this review
Thank you for your glowing review. We are extremely pleased to learn that you had a great stay and liked the rooms. We look forward to hosting you next time you visit the area.
Rating

charliendebbi24, wrote review 20/12/2020

Get away night with hubby

After an office Christmas Party we stayed at Best Western because of the location.The motel is beautiful,and clean.Staff is polite.We missed breakfast because of its time frame and we slept in until 8... more