Best Western City Hotel Leiden

This hotel is in a great location in the beautiful town of Leiden. The rooms are fairly basic. If you want fancy, go elsewhere. Some of the rooms are on the small side. I stayed with a group, and I knew my room mate - just as well because the room was VERY “cosy”. I was impressed by the comfort of the bed and the high quality linen & towels. The room also has tv, safe & kettle with tea and coffee. The bathroom was large and clean. Shower gel and soap is provided. Breakfast is excellent- great choice, nicely presented. There is also free coffee in the foyer which is really nice. Check in & check out were fast and friendly. I would not hesitate to stay here again. less

I stayed here for a week as part of a group of women. Nice hotel in quaint location, Central to station,shopping and eating. Comfy beds, clean room, very nice and friendly staff and a good breakfast buffet made it a great stay for all of us. Nice touch with free coffee and biscuits in the lobby and lovely Dutch sweets at the front desk. less

With typically small rooms like all Dutch hotels, the Best Western City Hotel gives excellent value with exceptionally helpful front desk staff! Every room has a smartphone loaded with maps and a guide to local attractions that guests are welcome to use at no cost. The phone also makes local calls and international calls to select countries! It would have been really useful if I had stayed more than a day but it was very handy in any event. The bed was very comfortable, the shower had lots of hot water and good pressure. My only complaint was the usb oitlets didn’t work and the kettle boiled water only once...it wouldn’t stay on for the second cup of tea I wanted less

We stayed in a comfort room for just one night and everything within was perfectly comfortable and adequate for us as a couple. Sighted in a good position for a conveniently walkable city I would recommend this hotel in what is a very pleasant (not that big) university city. The breakfast is an additional charge that we passed on as we had eaten a large meal the night before so we cannot comment . less

The hotel is nice, my room was spacious and clean, but the furniture was maybe a bit old and the bed wasn't so good because the mattres was kind of unstable. The staff is very friendly and the owner is a very nice person. Since I couldn't have breakfast, leaving very early in the morning, they prepared me a breakfast box every morning with a lot of food in it, to bring it with me. The hotel has no gym, unfortunately. Also no parking, and in the area wasn't so easy to find a parking lot. But there is a good public parking not so far, with free shuttle from 6 am until late night at a reasonable price. So that's not a big issue. The location of this hotel is excellent, close to the city center and in an area full of restaurant, bars etc. Great if you want to visit Leiden or the surroundings, since also the train station is not far. less