Best Western Citadelle Besancon

13 rue LECOURBE, Besancon, 25000, France
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Best Western Citadelle Besancon

Hotel of charm located in the city center of Besancon, near the Citadel: fortification of VAUBAN, classified with the world inheritance of UNESCO. In the historic center of Besancon, called "Loop" in reference to the loop formed by the Doubs at the f show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Citadelle Besancon

Traveller Overview:
4.5 Rating: 420 reviews
Excellent 48%
Very Good 40%
Average 8%
Poor 2%
Terrible 0%
Rating

Joe M, wrote review 27/09/2019

old hotel

The hotel is in a lovely old building but the rooms are to a very high standard. The location is excellent for wandering around the city. The staff are helpful and friendly. I think the breakfast is... more

Owner Response
BWCitadelle, Responsable réception at Best Western Citadell Besancon, responded to this review
Dear Joe, We are delighted to read your very positive feedbacks regarding the night spent in our hotel. It's good to see you enjoyed walking around and visiting our beautiful little city. The whole team is truly happy to have been able to help you out with anything you might have needed. We will be as glad to host you again as the first time. Best regards, Alexandra
Rating

MotoAmma, wrote review 03/09/2019

Great historical setting

This is a fabulous old convent where the nuns apparently specialized in making beer. It is at least 300 years old. The library in the reception area is delightful. Rooms are small by North American s... more

Owner Response
BWCitadelle, Responsable réception at Best Western Citadell Besancon, responded to this review
Dear H R, What a pleasure for us to read your few lines, thank you very much ! We are truly happy to see you had a pleasant stay among us, and also memorized our hotel history ! :) Indeed, the nuns were definetely not aware of the North American Standards, but just know that we do have different room categories. For a next stay, a Superior Room would probably suit you. We will be glad to have you once again at the Best Western Citadelle. Best regards, Alexandra
Rating

JohnR R, wrote review 17/06/2019

Location, location

An hotel in the old town area of Besancon that the Satnav found more easily than I would with map and address. Very friendly and accommodating reception staff. Useful location in the old town, just be... more

Owner Response
BWCitadelle, Responsable réception at Best Western Citadell Besancon, responded to this review
Dear JohnR, Thank you for your kind words and remarks after your stay in our hotel. We appreciate your comments, both positive and negative, allowing us to point out what's still to better. Do not hesitate to contact the reception during the stay if any trouble occurs, whether it might concern the WIFI or cleanliness of the room. I remain personally at your disposal for another booking. Best regards, Alexandra
Rating

Odyssey43514072636, wrote review 16/06/2019

Perfect stay

Great staff, perfect location. We got help in the middle of the night. We were hapoy to geg the last acailable room. The bed was comfortable the rooms was modern and clean. Perfect stay. We will come ... more

Owner Response
BWCitadelle, Responsable réception at Best Western Citadell Besancon, responded to this review
Dear Odyssey43514072636, Thank you for taking a few minutes to give us your feedback regarding your stay in our hotel. We are happy that our night auditor was able to help you with your reservation, providing you our last room available that night! We will be truly happy to host you again, Best regards, Alexandra
Rating

Resort35751041534, wrote review 12/03/2019

Excellent service in a classical building

Very positive reception, astonishing breakfast, given you are in France. Nespresso coffee maker and water in the room. Spacy bathroom. Classical Building in old town was converted to a hotel about 5 y... more

Owner Response
BWCitadelle, Responsable réception at Best Western Citadell Besancon, responded to this review
Dear Sir, Madam, It is such a pleasure for us, and also a reward, to read your comment. We are glad to see you had a pleasant stay at the Best Western Citadelle, and you enjoyed the room and hotel services. We will all be happy to host you next time you come by Besançon. Best regards, Alexandra