weird collection of buildings, but nice stay
22/09/2017 minn_traveler612, Washington DC, District of Columbia
My room was in some sort of annex, up the spiral stairs one level. It was purple, all over, Prince would have loved it. But a nice spacious bathroom. The room had a sofa that could have pulled out ... more
My room was in some sort of annex, up the spiral stairs one level. It was purple, all over, Prince would have loved it. But a nice spacious bathroom. The room had a sofa that could have pulled out for two people. I could not, for the life of me, figure out the coffee maker, sad face. The breakfast was probably the best I've encountered in France. Nicely located close to the citadel (thus the name) and a short walk from the main sights and shops of the downtown. I definitely recommend the place.
The property does have rooms for those with limited physical abilities, but it would be important to bring up the need at the time of the reservation. Meals are available in the lobby area in the evening. less
BWCitadelle, Première de Réception at Best Western Citadell Besancon, responded to this review
Thank you for you much detailed comment regarding your stay at the Best Western Citadelle. Indeed, tastes cannot be discussed ! We are sorry if the colour choices in your room did not suit you. You definetely should have told us about the coffee machine! Sometimes those little machines are unpredictable, so it's our pleasure to figure it out what's wrong and fix it, for the clients to be happy.
We are delighted you enjoyed our buffet breakfast! We try to propose plenty of products for everyone to find what they like.
We hope you had a pleasant moment discovering our city, and are glad you enjoyed our localisation.
Indeed, disabled people have dedicated rooms, but we have to be warned at the reservation to be sure the room will not be given to someone else.
The whole team hope we'll host you once again.