06/01/2018 Rajesh P, Kangra, India
The Hotel is located close to main historical sites of Istanbul. Besides that it faces Marmara Sea !! One cannot ask for better location. The staff, restaurant , location and amenities are all excell... more
The Hotel is located close to main historical sites of Istanbul. Besides that it faces Marmara Sea !! One cannot ask for better location. The staff, restaurant , location and amenities are all excellent. But there are no lifts in the hotel hence people with knee problem should ask for lower floors ! Secondly the restaurant menu has not much to offer to Indian palate. Overall a wonderful stay. less
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Rajesh,
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
We are honored that you had a pleasant accommodation experience with us.
We appreciate for taking your valuable time for your feedback about us and our services
We are pleased & honored serving you.
We always look forward to your next arrival for new opportunities for serving you more.
We wish you a HEALTHY, SUCCESSFUL and HAPPY NEWYEAR 2018 with your loved ones.
Selami Taşkın (Mr)
Guest Relations Manager