Rude service clerks that actually recommend you to stay elsewhere.
18/01/2018 Alaina T,
For anyone who has done the pool birthday/sleep over party at the local Best Western in the past, forewarning, they are incredibly rude now, and refuse to work with you, or allow it without pushing th... more
For anyone who has done the pool birthday/sleep over party at the local Best Western in the past, forewarning, they are incredibly rude now, and refuse to work with you, or allow it without pushing their meeting room at another $100 on top of your room reservation, and only allowing the kids spending the night to swim. They also claim 10-15 people is just “too much” for them to handle. (If so, how does their hotel handle all of the guests, if all 62 of their rooms would get booked?) They claim this policy has been in effect for “years” when we did this just last January of 2017 with no issues whatsoever. less
Soledad M, General Manager at Best Western Circus City Inn, responded to this review
On behalf of our entire staff, we apologize for not being able to meet your needs. Unfortunately, insurance liability only covers guests of the hotel using the pool, as it is not a public pool The hotel does rent the meeting room for parties but not the pool. Per fire marshal, a double queen room only allows for 4 guests. Again, we apologize for not meeting your needs.