Not a "normal" stay for a "hidden gem" as this hotel was referred to.
30/10/2016 becarpenterjr, Pekin, Indiana
This property is supposed to be a "hidden gem", but I think it left a bit to be desired. Hopefully my stay isn't the norm for this hotel. Room was very clean along with the main areas, but the hall ... more
This property is supposed to be a "hidden gem", but I think it left a bit to be desired. Hopefully my stay isn't the norm for this hotel. Room was very clean along with the main areas, but the hall noise was loud until at least midnight. Room 126 had a ac/heating unit with the entire grate/cover missing and someone (children) could get their hand hurt if they aren't careful. The TV remote wasn't functional either. We were looking forward to the full breakfast since the price of the room was a bit on the high side for the hotel type. Unfortunately at 8 am many items were missing and their was only one lady trying to keep things stocked. There were no biscuits, bacon, waffles and only two omelets that had been there so long they were hard and rubbery. Not a horrible stay, but not among the best I've been too. less
Soledad M, General Manager at BEST WESTERN Circus City Inn, responded to this review
Thank you for your comments regarding your recent stay with us! We appreciate the time you took to tell us how we are doing. We will address the issues you raised with our staff.