Best Western Circus City Inn

Walking into the lobby my whole body said, "Ah, yes!" and I felt myself instantly begin to relax after a long & rather stressful day on the road. Automatic front doors made loading & unloading so much easier, and with the overhead canopy I didn't have to worry about getting drenched should the weather turn wet. Room was already nicely cooled off, lovely, spacious & spotless. Fridge/micro & flat screen TV. Bed was super comfortable, with nice linens, triple sheeting and lots of fat, fluffy pillows. Generous supply of bright white towels. Ample granite counter space in bathroom. Huge shower head with several settings and plenty of hot water with great pressure. Free wifi with plenty of signal strength enabled me to quickly get some work done online. Continental was well tended including fresh Folgers coffee vs large carafe. Special kudos to Sarah at the front desk, who went above & beyond when my reservation, made through the BW app complete with confirmation number, did not appear in the system at the hotel. All the while the phone was ringing off the hook, but she politely & professionally handled every call by offering to either put them on hold or take their number to call back ASAP as she was welcoming a guest at the front desk (me!) Prepaid reservation STILL had not appeared by the time I checked out but Mgr Soledad was on top of the situation and I was made to feel as though my business was valued. I would DEFINITELY stay here again :-) less

They might carry the name of a national chain, but they don't carry the quality. It may have been something in its day, but now its just run down and in need of a major renovation. AC would only work sporadically, shower moaned like a banshee, sink was clogged, less

We were more than just pleased with our stay. The mini suite was the best room we have encountered at Best Westerns all across the country. The staff was attentive and friendly. Our stay could not have been better. less

People at the front desk were very nice, the hotel is very clean, and the continental breakfast had great selections and the food tasted excellent. The breakfast attendant gave great service during the continental breakfast. The internet was fast, reliable, and my devices connected throughout the whole hotel. The hotel also had a nice indoor pool. The hotel manager Soledad, and her staff did an excellent job accommodating my needs. I do recommend this hotel for anyone wanting to stay in this area. less

Easy check-in great rooms the price was reasonable . Great access to highways. Very clean and very attentive staff. Will definitely stay there again. The remodel is great and the pool area is great!!! less