Disabled accessible rooms aren’t accessible.
Firstly, I’d like to say what a wonderful hotel this is with staff who are so lovely and always willing to help. The beds are of a good standard with nice linen and good pillows. The hotel has a good modern feel and is near to the metro station making it just a short distance away from all the amazing local attractions Rome has to offer. Myself and friends stayed at this hotel to celebrate my 50th birthday.... it’s a birthday I’ll remember for always - AMAZING.
Now for the not so good part if you’re a disabled traveller looking for a good place to stay in Rome. The pictures online and in brochures are very deceiving, creating the image of an airy large room, as a wheelchair user with very limited mobility the hotel was an important part of my stay so we were pleased to find that their were accessible rooms at this hotel. When we arrived, getting into my room was extremely difficult. My hand and knuckles were grazed from having to maneuver through the entrance, I managed to pass the bathroom which was immediately to my left upon opening the door, and once past there, that was as far as I was able to go. I could move freely around the room, I could move at all!!!!!! Fortunately my husband was with me who was able to help me onto the bed and get what I needed. I had no independence in that room at all. The bathroom wasn’t bad though, my chair could I fact fit in there and there were hand rails and an accessible sink and mirror and high toilet. We did request a larger room and the staff did show us another but it was just the same. We saw a room whilst maids were cleaning that was a little larger and requested this room from the staff who suggested that we could have the room IF our friends exchanged their room and used the accessible one we were in which also wasn’t an option because we wet the prepared to disrupt others just to suit ourselves, so we had to make do. I wish I’d had the chance to read a review from a disabled traveller using this hotel so I do hope it helps others reading this.
The ‘pool’ that is advertised is not a pool at all. It’s a jacuzzi, which is nice if that’s what you want but if you’re hoping for a swim this is not the place to be.
On the whole.... a compact lovely hotel that is clean, polite, cheerful and in a great position to go sightseeing, just be aware that that for wheelchair users or those of a very limited mobility that in this case “size does matter”! Size is something these rooms don’t have. less