Best Western Chula Vista/Otay Valley Hotel

4450 Main Street, Chula Vista, California, 91911-6508, United States
based on 328 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Chula Vista/Otay Valley Hotel

Endless adventure and entertainment awaits at this Chula Vista hotel that is located right on the border between the US and Mexico. Nearby San Diego, CA is known for picturesque beaches and fine dining. Check out an event at the Sleep Train Amphithea show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
4450 Main Street, Chula Vista, California, 91911-6508, United States

Reviews of Best Western Chula Vista/Otay Valley Hotel

Traveller Overview:
3.5 Rating: 328 reviews
Excellent 26%
Very Good 33%
Average 20%
Poor 10%
Terrible 8%
Rating

KipF, wrote review 09/09/2020

Up All Night

This place is sketchy. The lobby is closed. You will check in and out through a bullet proof glass on the side of the lobby. Yes, really. There are cigarette butts and misc trash littered all over... more

Rating

122anthonyo, wrote review 07/08/2020

Business trip to Tijuana, MX

The hotel is ok, stayed for 5 night on business. The room was clean and comfortable. Had to ask for a TV remote the first night, the towel rack in the bathroom was pulled out of the wall, the bed was ... more

Rating

429caro, wrote review 31/07/2020

Awful !

Sorry from appearance, to customer service, to interior of hotel . All around . Terrible! Customer service not polite, not helpful, unprofessional in fact. Room smelled like cigar! Save yourself the h... more

Rating

florlagunas, wrote review 17/02/2020

Clean & comfy

This was a very clean hotel tucked away from all of the city noise. The room was in nice condition & the bed was very comfortable (especially the pillows). This is a great buy if you are visiting the ... more

Owner Response
Best W, Guest Relations Manager at Best Western Chula Vista/Otay Valley Hotel, responded to this review
I appreciate you taking the time to share your amazing remarks of our Hotel. We’re delighted that you enjoyed your clean, comfortable and spacious guest rooms. But most of all the awesome service you received from our team! I will congratulate my associates for a job well done. Thanks for being our guest. We hope you make us your home away from home the next time your travels bring you this way!
Rating

pcjoeMoro, wrote review 20/01/2020

nice place

There are not a lot of places to eat close by.All of the hotel staff was very nice and helpful. much more affordable then most places in the area. I would stay again. Even if it looks outdated from... more

Owner Response
Best W, Guest Relations Manager at Best Western Chula Vista/Otay Valley Hotel, responded to this review
Thank you very much for your comments. We want to make sure every guest that comes through our doors receives excellent service. We are glad we were able to achieve that.