Best Western Chilworth Manor Hotel

The hotel was outstanding, it's in one of the most beautiful parts of a beautiful country with the coast, Portsmouth is wonderful, and the New Forest right on your doorstep. The hotel grounds and the area around are lovely, there's a spectacular pond of Loi carp eager to be fed. The attention to detail inside and outside, from the food, the staff, the finish of the hotel, nothing is left unfinished. The general manager is friendly and helpful and all the staff take their lead from him. I'd recommend anyone to stay there, we will be back soon to do more exploring. less

I returned to Chilworth Manor with my children just as a treat during the holidays after having had a successful visit before and again we have had a great time. Having seen on the website that the time for children in the pool is only on Saturday and Sunday afternoons we purposely arranged our visit to be able to spend some family time in the pool. The pool is great with plenty of floats and much to my delight, a couple of changing rooms available rather than just being a communal space! Our evening meal in the bar area was good with a children's menu that was value for money. The staff serving were helpful and friendly despite it being very busy (as you'd expect in the middle of the summer holidays!). Breakfast was plentiful and delicious. When we checked out, we requested a map of the grounds/conservation area surrounding the hotel and spent the next hour exploring (in the rain!) before heading back to the bar for some much needed refreshments. We are already looking forward to our next visit! Many thanks. less

Room was fine, I have to say exceptionally clean as was the whole hotel. Noise was unbelivable, hen party next door plus function, it was beyond acceptable. Could not sleep. Was not able to use spa, as I had booked 'room only' and I felt like a 'room only' guest. We had been to a function so did not want dinner, we ordered chips at the bar - barely half cooked, some were still frozen. staff member coming back to us and never returned. A couple of staff members were very helpful, but did not feel welcome as we were 'room only'. I wanted to feel I was staying in a special place, instead it was awful. less

Arrived slightly earlier than 3pm check in only to be great by unsmiling lady who said room not ready so you can sit in bar and wait. We had expected room not to e ready but she ckhkd have been more welcoming. Checked in at 3pm and room nice, lovely bathroom, shower.. Hotel clean but probably bit tired looking. Only one bar area which is far to small for number of guests hotel can cater for. We went to local pub, chilworth arms as no available seating in bar area. Restaurant and food very good, service good. Pool and spa area very nice, sauna and steam room good. All very clean. Grounds and area to front of hotel lovely but if you sit on the terrace at rear of hotel the grounds ate untidy and unkempt.. could look beautiful with more attention to garden. Conservation area good. Overall pleasnat but not as good as some of the secret escapes we have visiited. less

Myself and 3 friends stayed at Chilworth on Friday evening with dinner, breakfast and treatment included. We had the most amazing time. The treatments were fantastic, the facilities were great although no hot tub at present (we did know this in advance however). The rooms were large and comfortable. The evening meal was stunning, so tasty and would highly recommend the chicken! Both dinner and breakfast were busy, but to be expected with popular time slots. Staff were up against it, but worked really hard to provide a good service. Breakfast was great, loads to choose from and constantly replenished. All in all, a wonderful stay and we will be returning! less