Best Western Chilworth Manor Hotel

Very relaxing hotel , staff always polite and helpful , have stayed at Chilworth Manor several times lovely surroundings, has lots of history to hotel , interesting to read its past. Ideal stay for cruises can park car at hotel and have taxi to docks and return , they do a special cruise deal or alternatively the docks at Southampton are only a few miles away , would recommend Chilworth Manor Hotel . less

A long drive along a rhododendron-lined road leads to an impressive country house with a beautiful entrance hall with friendly and helpful reception staff. The general standard of decor is plain, clean and tidy but once you are past the entrance hall it's generic cheap-to-mid-range hotel style. This used to be a University hall of residence and that still shows. There was nothing elegant about our room but it was at least clean and the rickety wardrobe was better amusement than the minute TV fixed high on the wall. The bathroom had been refitted quite recently but the floor grouting was old and dirty. Towels good. But the bed - easily the most uncomfortable hotel bed in a couple of years, like sleeping on the exposed springs themselves. Best Western needs to invest in some decent mattresses, or even thick toppers. If the competing budget chains can do it, so can Best Western. We didn't eat at the hotel, preferring to try local restaurants. Sadly this level of discomfort is our reason for deciding never to return. Its a shame: the grounds are beautiful and the history impressive. We would go for a different chain, most of which are available in Southampton. less

Stayed here on a cruise deal of EBB and parking. Usually stayed in Southampton but decided to have a change and I am so pleased that we did. We had a lovely room with all the usual amenities. We were able to book the restaurant for the time we wanted. Sometimes on these deals the dinner is from a limited menu or you are given a set amount against anything on the menu. At Chilworth manor you chose from the main menu. The food was lovely and well presented. Took a walk in the extensive and beautiful grounds. We enjoyed a good night's sleep and a good breakfast before sitting in the bar area until our included taxi arrived to transport us into Southampton. Would we stay here again? Well we've booked for September already! less

We spent two nights at this excellent hotel last weekend. The hotel kindly upgraded us to a superior room in the main building. The room was fabulous, very spacious, and the bed was big and comfortable. The bathroom looked newly refurbished and was lovely. The room had everything you could expect - bathrobes/slippers, toiletries, and tea/coffee facilities with complimentary biscuits and bottled water. Our dinner on the first night was included in our deal and was very good. Breakfasts were also included, and were the best hotel breakfasts we had had for a long time. All members of staff were friendly and helpful, and we would definitely recommend this hotel. less

The hotel is made from different building. So usually you need to walk a litle bit to reach your room. But it is a nice hotel, confortable and professional service. The restaurant is a litle bit overrated,specially for dinner, but it is good for breakfast. less