Best Western Chilworth Manor Hotel

Nice Hotel with decent grounds, rooms were ok except walls had a lot of scuff marks. The Breakfast was good with plenty of choice, however with just one self service tea/coffee/drinks machine the queue was always 10 mins. Check in was poor in that when the room was ready nobody told us. There was a good local pub just outside the grounds, where we dined. Overall I would stay again, purely on value.. less

My son brought me here as an 80th Birthday treat to see my familywho I hadn't seen for years.After travelling 4 hours the restaurant was fully booked. Room quite nice but no air conditioning..Only a duvet on bed,too hot for us so we ended up removing duvet from cover and usng the cover.I thought that £129.00 per person excessive considering it didn't include breakfast which we had in a pub down the road as the hotel breakfast room was packed..We have paid far less than this in a central london hotel which included an excellent breakfast less

The signage is a little subtle, but the property is amazing. Everyone was very friendly. We found the wait staff to be in need of some training (two people sharing a plate would mean two sets of flatware, napkins...gluten free request means soup doesn't get served with regular bread...I could go on) The great room and pub is impressive but I wanted to redecorate with small touches like warm lights instead of blue LEDs, lamps in corners...) If you want a real ale, you will have to go down the street. The room actually had extra and easy to reach outlets--rare!--and the bath was small but lovely. Quality mattress. less

Stayed 2 nights in room 17 on a bed and breakfast deal. This hotel was a stately home and retains all of the features and extensive beautiful grounds that have a national trust flavour about them, however does advertises it's doing a one million pound referb, and we were lucky to stay in the room which we think was the start of this process. The first evening the hotel had a wedding, we stayed in the bar for drinks and food and all of the staff who dealt with us were polite and courteous despite having a lot going on, and always made sure the table in this area were cleared. The breakfast was busy, but staff were very visible making sure vacated tables were cleared quickly, but also staff were very attentive, continually making sure the cooked breakfast buffet was renewed or indeed covered when nobody was there. All in all a lovely hotel, the only gripe from my point of view was the bed was a bit hard, (however husband thought it was brilliant) and if they wanted to go the extra mile, perhaps a card in the room detailing perhaps a choice of pillows for those who don't like feather. less

We spent a great weekend here and would definitely recommend the hotel. The rooms were well thought out with extra reading lights by the beds and the rare treat of double sockets and USB points also by each bedside. The breakfast had a good choice and was nicely cooked. We ate in the restaurant in the evening and the menu contained an interesting selection for both the adventurous and more fussy eaters. The food tasted great and was very good value. The staff were very attentive too. The grounds were lovely and we enjoyed the decently sized pool. There were restrictions on the times that children could use the pool which suited us but something to check on if staying as a family. less