Chilling out at Chilworth
13/02/2019 ROYLES, London, United Kingdom
Very impressive drive up to large mansion. So far so good! Will look divine when all the rhodedendrums are in flower. Very friendly laid back staff. Our room was a bit pokey ( deluxe ...) but they wer... more
Very impressive drive up to large mansion. So far so good! Will look divine when all the rhodedendrums are in flower. Very friendly laid back staff. Our room was a bit pokey ( deluxe ...) but they were very happy to change it to a larger one with lovely view. Great walks in grounds. Swimming pool, spa etc 3 minute walk, but well worth it.
Food good, except my husbands plaice on the last night. Very small with hardly ant flesh on. ( and that was just my husband!! ) but seriously, Not impressive for a main course and bizzarly served with roast potatoes - apparently a new menu . We mentioned the sparse plaice but had no response. However, my roast guinea fowl was fabulous.
There were a few details I could be picky about, it I won’t because we had a really good stay. Would recommend. less
Chilworth_GM, General Manager at Best Western Chilworth Manor Hotel, responded to this review
Thank you for reviewing your recent stay with us, I am delighted that you enjoyed time at Chilworth Manor. I am sorry that the initial deluxe room overlooking the front gardens of the Manor fell short of expectation, but am delighted to see that Jack was able to reallocate you to a deluxe room overlooking the rear gardens. I am pleased also to see that you were able to make use of the facilities during your stay, including a walk around the gardens.
We did indeed launch our new restaurant menu on Monday, this has generally been very well received but I will ensure your feedback is shared with Chef, thank you for bringing this to my attention.
I do hope you will choose to stay with us again, we look forward to welcoming you back.
Nathan Chart - General Manager