Horrific Value for Money - Avoid
15/07/2019 Mark B, Northampton, England, United Kingdom
Falling way behind the quality expectations of this grade of hotel. Dated look, poor offering on amenities, no ventilation or air conditioning, broken appliances, and the shower switch valve was ... more
Falling way behind the quality expectations of this grade of hotel. Dated look, poor offering on amenities, no ventilation or air conditioning, broken appliances, and the shower switch valve was breaking so pressure was down.
Expensive and bland. Forced to eat from the Bar Menu as the Restaurant was taken over by a Wedding Party. I can only presume the "A Team" staff were catering for the Wedding as the others are clearly in the "B Team". Zero high chairs available as all monopolised by the wedding. Luckily we, after waiting 10 minutes, were provided one for breakfast the following day. Breakfast was much better than the Bar food.
Well placed for those who have been to Southampton or Paulton Park for the day. Was our third choice as booking late.
Mostly rude or clueless. Reception Guy told us that we would be wise to avoid the restaurant due to Wedding Party and we had a lucky room away from the noise. Great I guess? Bar lady was a shining example of someone who is going to work every day in a public face job and hates the public. Move on. less
JoeL4436, Manager at Best Western Chilworth Manor Hotel, responded to this review
Dear Mark B ,
Thank you for your review , I have responded to you directly via one of your other reviews.