Best Western Chilworth Manor Hotel

Absolutely the worse afternoon tea I have ever had. There were three other parties whom we spoke to that felt the same. Firstly, we were dumped in some unappealing part of the building with no substantial windows and left to our own devices. The food that was served eventually was abysmal. Rolls filled with cheese and onion cut in half are NOT afternoon tea and neither are tuna sandwiches and thick cut chicken sandwiches! The cakes were cheap, nasty, very unappealing and tasteless. The scones were acceptable however there was no joy to be had since we had to ask for tea (no tea menu or choices offered) and then realised we had no spoons, sugar or milk. We could not have complained if we wanted to as there were no staff AT ALL. It was a sorry state of affairs and looking at the food left by other tables...Chilworth has some problems. As we left another table also left taking their plate, scones and cream with them ! I am fed up of companies taking our money and providing such appalling services. Won’t be returning. less

Absolutely lovely afternoon tea around the back of the Manor and it was beautiful. We had sandwiches and amazing fresh cakes that were just to die for. There was also quite a lot of it as we couldn't finish it between the 2 of us. less

From the moment we started the drive up the magnificant driveway , this hotel was fantastic. The sights that greet you onnthe way are fabulous . The inside of the manor are just amazing . Our room was beautiful overlooking the beautiful gardens . The decor is beautiful and the old furniture suits the manor . We ate twice in the restaraunt , all i can say is the food was out of this world . However the deserts need to be changed as they were nice but the starters and main dishes were exceptional . The staff were polite and so helpful, Katie , Dave , Jacob and Jack are so professional and so approachable . The grounds remind od the secret garden and exploring them as an adult was fun . Even though it rained the whole time , it did not dampen our trip . I would certainly go back to this place again . Thank you to all the staff who made us welcome less

Stayed for two nights in a beautiful air conditioned room . I love this hotel you feel miles away from the hustle and bustle with the country suroundings ,enjoying time relaxing in the spa . If you want to its a short taxi ride into Southampton with all its hustle and bustle. The hotel is well ran and the staff always friendly and attentive . We can't thank Denise , George and Adam enough looking after us in the restaurant . less

This was a very good hotel, lovely rooms, nice breakfast, good location. It is a bit out of the way. We went into Portsmouth and Southampton whilst we were staying there, the signage is dreadful and we haven't got a sat nav. I think someone from the local authority ought to stand in the centre of Southampton and try to navigate their way to Chilworth using the signs only and find out how hard it is. Obviously that's nothing to do with the hotel but I thought it worthy of a mention. But the hotel is lovely and well worth a visit. We stayed on a cruise package which was excellent. Pauline who is one of the restaurant staff was lovely and provided tea whilst we were waiting for our departure time - she really is an asset. less