2 night break Excellent value
16/01/2018 BubbleBlowerEssex, Ilford, United Kingdom
From the moment we arrived the staff were great, very nice at reception very helpful. The bar staff were nice. through to the cleaners & waitresses at evening meal & breakfast. The Spa facilities were... more
From the moment we arrived the staff were great, very nice at reception very helpful. The bar staff were nice. through to the cleaners & waitresses at evening meal & breakfast. The Spa facilities were very good. Nice and clean changing facilities. The gym was good but a few machines were not in operation. It did not affect my workout. The swimming pool was nice, Steam & Sauna very clean. Steve was the personal fitness guru and very helpful in reception at the club. It is not attached to the main hotel so you will have a couple of minutes walk to get there. They have free juices and coffee in the waiting area. The evening meal 3 course was very filling, and very good quality. Nice Fire going in the bar area. very cosy. a side TV room.. The room was fine lovely spotless bathroom. The lift is a little slow but it does not affect your stay. All in all a very good for value break. less
LegacyGuestRelations, Guest Relations Manager at Best Western Chilworth Manor Hotel, responded to this review
Dear BubbleBlowerEssex Thank you for choosing to stay at The Legacy Best Western Chilworth Manor Hotel and for taking the time to share your feedback with us. We appreciate your feedback as it helps us to achieve our desire of providing our guests with a comfortable home from home experience.
The fact that you chose to mention that you enjoyed our great spa facilities, clean room and friendly team means a lot to us!
My team were delighted to look after you during your stay, please do not hesitate to contact me at email@example.com should you wish to discuss further any aspects of your stay.
Our clean and modern bedrooms are well appointed and we are extremely proud of the warm and friendly welcome that all guests receive.
Thank you for staying with us and we look forward to welcoming you back to stay with us again soon. We also have a selection of Hotels conveniently located in other parts of the Country, guests benefit from the most competitive rates by booking directly with us.
Nathan Chart – General Manager