1 night tranquillity spa break
19/07/2017 Beverley B, Hatfield, United Kingdom
I booked the accommodation through Spa seekers which included bed, breakfast, evening meal and a 1hr 30 mins treatment. Our room wasn't ready so we went straight to the spa to wait for our treatments.... more
I booked the accommodation through Spa seekers which included bed, breakfast, evening meal and a 1hr 30 mins treatment. Our room wasn't ready so we went straight to the spa to wait for our treatments. We sat in an air con area having complimentary tea :) Our treatments were excellent both girls were first class and we came out feeling extremely relaxed. Pool is fine. Steam room lovely and hot. We were allocated a disabled room, although no disabled. Lovely size and a double powerful shower. Bed very comfortable. Evening meal food was very good and hot! Only criticism is my husband is allergic to garlic and was told he could have one starter and fish and chips. The waitress was very helpful and went back to the chef who agreed to cook a steak garlic free and not to pay a supplement. Staff at the bar and restaurant were very friendly and helpful. Breakfast disappointing. We didn't try the buffet cooked breakfast as all looked tired and anaemic! Opted for an omelette which was OK but presentation much to be desired. On the whole we had a lovely stay and would come back on another offer. less
LegacyGuestRelations, Guest Relations Manager at Best Western Chilworth Manor Hotel, responded to this review
Hi, thank you for choosing to stay at The Best Western Chilworth Manor Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience.
It is our desire to provide our guests with a comfortable, home from home experience, our spa breaks are very popular. It was great to read that you enjoyed your treatments, powerful shower and evening meal!
We are extremely proud of the warm and friendly welcome that all guests receive, from our entire team and it was nice to read that you experienced this first hand.
Thank you for staying with us and we look forward to welcoming you back to the Hotel on your next visit to Chilworth! Please do book with us directly for the best rates.