Best Western Chilworth Manor Hotel

I booked an overnight stay for myself and my parter for his birthday. Our room was spotless , staff were friendly and the gardens are beautiful! ... We enjoyed drinks in the sunshine and a lovely walk. The view from our room could of been a little better but that's about it. We stayed at the hotel August 1st 2020. Overall we both had a lovely stay here and would definitely come again! less

We had a wonderful stay at Chilworth Manor, what a stunning place, from the grand Manor House to the extensive gardens. Having been many times in the past it was lovely to catch up with the beautiful refurbishment work that’s been carried out in the bar and restaurant. All I can say is WOW! I was blown away by the upgrade, what an amazing job they have done. What really makes the place special is the delightful staff. The wonderful young lady Vivienne on reception brighten our mornings with her radiant smile. We had no troubles getting the breakfast times we wanted each day and Adam King played the perfect host, we felt incredibly well taken care off. Our room in the Manor House was very grand itself! Perfect views over the rear gardens, lovely large bathroom with massive shower and separate bath. Definitely worth booking direct and requesting room 1! You won’t regret it. Already looking forward to our next stay! Thank you for a great and safe time away in these ever changing times. less

We stayed here for 2 nights on the weekend of halloween and found the food was amazing both nights .The staff were also extremely friendly and helpful in every way .Within an easy drive of the New Forest is perfect for accessing all the tourist areas .We felt totally covid secure and the ease of check in was helpful to put you at ease straight from when you arrive .If any improvement could be made it would be to help the very busy bar staff who seem to work tirelessly and appear sometimes to be overloaded. less

Booked this hotel as was close to Peppa Pig World, comfortable clean hotel . Even basic rooms have good facilities. Large screen tv , internet tea and coffee . Good nights sleep in a very comfortable bed less

Stayed 2 nights with kids aged 11 and 17, first morning average second morning worse. There was (very slow) table service due to Covid but what we weren't told is that you needed to order everything in one go that you might want as once the food was bought to the table the staff never come back to see if everything was ok, if we wanted something else, to offer us another tea/coffee etc - it wasnt ok. Cold, poor quality, no bread/toast (cos none delivered) and looked like it had been dropped on the plate from a height. We were the latest sitting at 10 (for social distancing) with at least 30 other people but looked like leftovers had been served up to us. Staff not particularly attentive - gave up trying to catch their eye to ask for a piece of fruit. Piles of dirty plates on view in the dining room. Overall not good, wont be going back. Only ate it cos we had already paid for it and by 10.30 we were starving less