Best Western Chilworth Manor Hotel

Once again a lovely stay in this hotel. Rooms are as normal very clean and well appointed. Gardens are lovely and well maintained. I have left a separate review on the restaurant so I will not say anything about it here. Our whole family are back In August so will look forward to seeing you all then !!! less

Stayed here for 1 night in June A lovely hotel with friendly staff, the restaurant food was amazing a little expensive but u get what u pay for, the club swimming pool was really nice, overall a good hotel in a peaceful location less

We stayed for four nights in order to visit some of the gardens in Hampshire and the New Forest. Chilworth is a very pleasant hotel...the staff were all very friendly and professional. The swimming pool in the Spa complex was lovely...but beware...if you want to swim before dinner...check out the times at reception as sometimes it is used for Aqua aerobics and therefore unavailable for visitors. We stayed here during a heatwave and one drawback is the lack of air conditioning...though reception did provide a fan. less

Good location and building; superb grounds and gardens. Rooms adequate, clean and comfy bed. The hair dryer was old and in the drawer. It would have been better on the wall in the bathroom. Also, not powerful enough. The breakfast was average,nothing special and the room was busy and quite noisy. Most annoying were the silly plastic tubes of jam and marmalade,which hardly anyone could open,including the staff who had to resort to using scissors! The main reception area in front of the bar lacked soul and atmosphere but most irritating was the constant loud banging by the bar staff who were trying to empty the coffee grounds from the machine! I'm sure that wasn't necessary and very unprofessional, and inconsiderate for the guests. Menus had been removed very early and bar meals stopped,purely because there was a Wedding going on. Eventually,a kind member of staff ensured that we ate,albeit almost no choice. The reception staff were pleasant but rushed off their feet,as were the very few bar staff. It took 10 minutes to get served. We needed to print off our Boarding passes and were directed to a small,guest office area. The printer didn't have enough ink and we were told to shake the cartridge after it only printed half of it. That didn't work either,and the promised help never arrived,leaving us with the problem at the airport. To top the lot,we have come home with someone else's bill paperwork! All in all, a good hotel but needs improvements and more staff. The present staff are very polite but rushed. less

Fantastic stay.. lovely hotel and breakfast was lovely...room smaller than expected but very clean and modern in decoration...bathroom spotless and nice...shame about the very cheap nasty toilet paper.. lots of toiletries provided...tea and coffee making facilities. Fabulous spa on site available to hotel users free... Just a lovely lovely place x less