Best Western Chilworth Manor Hotel

Visited the place during the weekend, one night stay. We booked the spa treatments and we really enjoyed it. The spa staff did recommend us a better pack than what we initially booked and it was amazing. I felt very relaxed after the 5h spent there. Also, they have sauna, steam room, pool, spa pool & gym. It was not that busy during the morning and therefore it was very relaxing. As far as the hotel is concerned, clean rooms & lovely grounds. The bathroom was quite small but very functional. The staff is friendly and food was great. We will book again! less

We stayed for a weekend away at Chilworth Manor. The hotel is clean and well kept. It looks impressive when you first drive in. Rooms are very clean too. However - we were disappointed with our stay. We booked a room and dinner. The dinner is not nice at all. The bread served with the soup tasted as if it had been frozen. Really poor food. The staff of the hotel never smiled and constantly looked harassed. When we asked the front desk for recommendation of where to go for the day the lady did not know what to say to us. Overall the grounds are beautiful, the rooms are clean. The bed was uncomfortable, staff not friendly and food not great. less

This is the second time we have stayed here with our son. It’s a beautiful hotel and we always have a perfect stay. The rooms are comfortable, warm and welcoming. They have everything we need and are always very clean. The beds are so comfortable and ensure we have a great night sleep with complete blackout curtains. The breakfast is brilliant. Lots of variety and always hot and fresh. I always judge a hotel room on the bathroom and here we always find a lovely bathtub, complimentary toiletries and a powerful shower and big, fluffy towels. We can’t wait to come back next time!! less

Very poor welcome, although to be fair we found out later the receptionist was a trainee. We had booked dinner for 7.30pm but the hotel changed the time, and when we got there the food was mediocre. A pity because the first night was our wedding anniversary. We had to change rooms because the telephone didn't work and our new room had an uncomfortable bed and mould growing on bathroom tiles. All-in-all very disappointing. less

Location and gardens beautiful , pity hotel and service not of same standard. Room was on ground floor and nothing more than standard but bar and restaurant of pub standard and service very slow. Entertainment good though when a rat entered the bar area and was the target for endless visitor photos. Will not be returning especially at overpriced accommodation, Will go back to Cromwell Arms less