Best Western Chieftain Inn

Whenever I enter my hotel room for the first time, I immediately pull back the top sheet on both beds. One bed had a nasty 7-inch hair in it (look below pen in photo). I called down to the front desk, and they immediately dispatched 2 housekeepers to fix things. They changed the sheets on the problem bed and then, without me asking, changed the sheets on the "good" bed. I gave the hotel a "mulligan" for responding quickly and properly to the problem. This property is located in an OLD set of buildings. Room doors and furniture are also on the old side but are not chipped or damaged. The hotel has NO ELEVATOR, and the second floor rooms are accessible from INDOOR stairways. This property is also built on an incline, so in several spots the hallway floors are "ramped" to accommodate the sloping piece of land the hotel is built on. Rooms are very large at approximately 450 sq. ft. Some rooms have arched ceilings that range from 10 to 14 feet high. Beds were slightly below average, and the room had a fridge and microwave. Rooms also have balconies. A/C won't go below 69F, but I didn't find that to be a problem on an 88 degree day. Most importantly, the bathroom, room, and hallways were all fastidiously CLEAN! (except for that hair in one bed). Wifi was good. My son had no complaints watching YouTube videos. During my web surfing, I found that video clips on various news sites were slow to load. As a Best Western Rewards member, I caught a rather unbelievable rate of ONLY $81, which I felt was outstanding. There are train tracks a couple hundred feet behind the hotel, but there is NO HORN from the trains. You will experience a noticeable rumble, but that's it. For minimal train noise, ask for a room close to N. Wenatchee Avenue. Bottom line, despite my "hairy" experience, I wouldn't hesitate to stay here again, as I've found much worse things in hotels far more expensive than this. Just remember that this is a good functional hotel. It's not the place for a special weekend away with your loved one, however, for a family or business trip, you won't find better value in Wenatchee (or Leavenworth). less

We arrived in the Afternoon we were checked -in quickly and efficiently .We relaxed for a while went to dinner returned to have one in our party to avail herself of the pool and enjoyed its use.We got up and left and were well rested and on our way to our next adventure. Thanks for all you help. less

Had wonderful service. Room was clean and quiet. Hotel staff were very courteous. Cookies at the front desk were yummy. Hotel is easy to find, just off the freeway and is close proximity to Lake Chelan. less

I would recommend this hotel to others. We had our two children (10, 8) with us. We had a two queen room on the first floor facing the pool. Everything was clean and in order, check in and out was easy, pool was clean and big enough for our needs (and we used it the night we checked in and the morning we checked out). Internet worked well. Location was easy. Rate was reasonable (Just over $100 for us). Breakfast was good - not too fancy but well stocked and definitely enough to get us through the morning. Felt very safe etc. Would definitely stay again. less

The main reason we go to Best Western is the comfort of the beds. The Wenatchee Washington Best Western is clean, has free breakfast, and the staff is very friendly. The beds are so comfortable. There is a pool. less