Started traveling to Wenatchee on a whim to get a stress break, and have returned now 4 weeks in a row in part because of the amazing service from the front desk. Yessi during the day and Julie during the evening are two of the best hosts a hotel could have. Yessi manages our requests for late check-out, changes to the stay by adding a day, or responds to other requests with a gracious demeanor and warms smiles.
Julie is just plum a joy to visit with while doing the check-in/-out process. She is quick with response to room supply requests, or taking care of creature comforts during the stay.
The rooms are clean and tidy; the housecleaning staff are fantastic at keeping the rooms healthy between patrons. We still bring our own wipes and wipe down the surfaces again, but that's recommended regardless of the hotel. We found that the internet coverage drops out sporadically the further away the room is from the central core. We also found the water pressure to be variable between OK and horrible, so now we request the room with the OK pressure. The air/heating units also vary in the noise levels, but each become just background noise after a while. Finally, the fridge units can be finicky. They all work, but we've had the entire contents freeze solid, and others a carton of ice cream becomes soft serve.
The mattresses have been super comfy throughout, the current "Grab-and-Go" breakfast option is never in short supply, and there's hot coffee ready to go round the clock. less