Best Western Chieftain Inn

My wife and I have stayed here on many occasions in the last couple of years, and it seems that the hotel has deteriorated. The carpet in the middle of our room had a large stain, which they had unsuccessfully attempted to clean. The carpet was stretched in that spot, caused by excessive scrubbing. One of the two sinks was plugged when we checked in. As the other worked properly we did not mention it until we left. The toilet rocked on its base, and a very quick inspection showed that the flange bolt was rusted.The security dead bolt on the door did not close. The desk and chair in the room were scratched and scraped, and the wood trim around the shower was water damaged. I reported these shortcomings to the front desk clerk when we checked out, and she metaphorically shrugged her shoulders. We will return to Wenatchee, but we will not return to this BW. less

We stayed at the Best Western Chieftan Inn, Wenatchee. We had stayed previously at this hotel. Always clean, everything works and excellent staff. Always pleasant and convenient. Any requests we have had previously have always been accommodated. less

Room was in poor condition with no seal on doors for adjoining rooms. We were able to literally hear the neighbors snoring without turning off the electronics in our room & it allowed their light as well as conversations to take over our room comfort. The tile grout had not been properly cleaned in a long time & showed far too much build up from months of not being scrubbed. Heat/AC unit was sounding like it would break all night keeping us awake throughout our stay. Property does not present itself well at all for a Best Western & is why I titled this a pitiful example. Additionally my bill was charged incorrectly & gentleman checking us in was crossing the line into being nosey about our stay rather than just a soft inquiry of our visit to the area. Will not be staying here again & recommend your check area for other options before settling for this property. less

Good hotel, great prices, and great staff. Pretty clean hotel, getting older and could use a remodel but good location and the area is safe! Decent breakfast, and within walking distance to other area eating establishments and bars less

Decent older hotel but well kept and friendly staff . Good location as we were actually there to go to Leavenworth so easy drive about 25 minutes. Walls were kinda thin however and noise from adjoining room fairly irritating but we were out most of the day /night Rooms were very clean which is important. less