We booked 3 rooms for this stay as we had a family function to attend in the area. This hotel was very dirty and run down. We found bugs in the room, there was crackers left over on the floor from the previous guests, there was long black hair all over the bathroom, the shower was moldy and dirty, the carpet was extremely dirty not only in the rooms but also in the hallways, ceiling molding was falling off, carpet was pulled up creating a tripping hazard, tiles in the elevator were missing, etc. When I expressed my concern the first day to the General Manager he told me that the room would be cleaned better the next day however nothing changed for the duration of the stay. We had four children in the pool, there were no pool towels so when one of the children asked the General Manager if they could have some pool towels he told them to go and find housekeeping somewhere in the hotel! He did not even attempt to call housekeeping!
During our stay my 14yr old son opened the bedside table drawer, a Bible was sitting open in the drawer to a page with a very explicit drawing. When I took the Bible to the General Manager and told him my son found this he laughed at the drawing.
When I expressed my frustration with our stay to the front desk clerk he said that he understood what I was saying as almost all of their guests express the same thing. He said when the survey is filled out it is always poor nothing is ever done about it.
The pictures on the website of the this hotel are completely deceiving! These pictures are not at all indicative of the shape the rooms are in.
We paid approximately $520 for EACH of three rooms, a lot of money me and my family for an extremely horrible stay. less