Best Western Charleston Inn

1540 Savannah Highway, Charleston, South Carolina, 29407-7845, United States
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Best Western Charleston Inn

Located minutes away from downtown and the cruise terminal, Best Western Charleston Inn is a smart choice for romantic getaways, a family vacation or business retreat. Our Charleston, SC hotel is pet-friendly and smoke-free. Relax in well-appointed r show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1540 Savannah Highway, Charleston, South Carolina, 29407-7845, United States

Reviews of Best Western Charleston Inn

Traveller Overview:
4.0 Rating: 1778 reviews
Excellent 51%
Very Good 30%
Average 9%
Poor 5%
Terrible 3%
Rating

MuranoG, wrote review 02/08/2021

Sanitize not up to the mark

Overall experience in our stay was good. The sanitize was lacking since we saw mosquitoes in our room that bite our daughter. There was a complimentary breakfast which was way better than other places... more

Rating

Amy39094, wrote review 28/07/2021

Overpriced & Disappointing

Location was ok. This was about 10-12 mins. from downtown & about 15-20 minutes to the Plantations (Magnolia) & was a easy distance from the airport. The hotel needs updating. Our room was not grea... more

Rating

gh6726, wrote review 23/07/2021

Not worth the money

Unfortunately these rooms are very tired which makes them feel grubby or dirty! My room actually felt damp the sheets and pillows feel like they need changing! Coffee machine was Dusty the TV remote w... more

Owner Response
Bill Richards, General Manager at Best Western Charleston Inn, responded to this review
Dear gh6726, Thank you for taking the time to post your review. We really do appreciate the feedback. I am sorry you did not thoroughly enjoy your visit with us. We will be using your comments as part of our on-going training with our new team members. Again, thanks for the feedback.
Rating

Jennjenn1267, wrote review 16/07/2021

Disgusting room and property

The room was disgusting. Their were stains on the wall and the ceiling needed repair. The front desk was nice, but I will never stay here again. I’m still disgusted at how nasty that place was. Never ... more

Owner Response
Bill Richards, General Manager at Best Western Charleston Inn, responded to this review
Dear Jennjenn1267, Thank you for taking the time to post a review. We always appreciate guest feedback, especially when its negative, as it allows us the chance to improve. I am sorry you did not thoroughly enjoy your visit with us. We try to offer each guest a clean, comfortable room with great service. Obviously, we failed to meet our goal in your case. Please know that we take feedback likes yours to heart and will be working hard to make sure the conditions you encountered are improved. Again, thanks so much.
Rating

aprilpeets, wrote review 12/07/2021

Super clean and neat , great breakfast food and service, very nice pool, easy access to everything!

Super clean and neat , great breakfast food and service, very nice pool, easy access to everything at the hotel. Very comfortable beds, definitely would recommend to anyone looking to stay in Charlest... more

Owner Response
Bill Richards, General Manager at Best Western Charleston Inn, responded to this review
Dear aprilpeets, I was delighted to read that you conjoyed your recent visit with us. It is quite rewarding that the our staff's hard work was noticed and appreciated. We hope to see you again.