Very nice hotel
15/06/2019 592taniat, Ridgeway, Virginia
We recently stayed four nights here.(6/10-6/13) Front desk staff were professional and courteous. We had a two bed pool facing room. Rooms were very comfortable. Beds were also comfortable, but the ma... more
We recently stayed four nights here.(6/10-6/13) Front desk staff were professional and courteous. We had a two bed pool facing room. Rooms were very comfortable. Beds were also comfortable, but the mattresses didn’t match. One was a pillow top and the other more firm. Nonetheless, no other anomaly. Housekeeping was pleasant and did a great job. The pool was nice. There were pool noodles, beach balls, and other pool items provided. Another anomaly, but a good one. We enjoyed the clean pool and surroundings. The pool arena has been painted with a clear coat that is extremely slippery. We saw three or more spontaneous falls, the first being my son. The hotel also provides a very nice breakfast. Waffles/pancakes, yogurts, breads, cereals, alternating eggs scrambled or omelets, bacon or sausage, and always biscuits and gravy. Coffee and juices, of course. There’s a clean area, with a big screen and plenty of seating. You could even eat outside. Very pleased. less
Bill R, General Manager at Best Western Charleston Inn, responded to this review
It was truly a pleasure serving you and we're so happy to hear you enjoyed your experience! We thank you for choosing to stay with us, and for taking the time to post your comments.
We appreciate it very much and we hope to see you again!