Not what I was hoping for.
Have stayed at many Best Western hotels. This one was a disappointment. Bathroom smelled, water drips, carpet old. Breakfast due to COVID was minimal-cold cereal, packaged danish. Very questionable... more
Have stayed at many Best Western hotels. This one was a disappointment. Bathroom smelled, water drips, carpet old. Breakfast due to COVID was minimal-cold cereal, packaged danish. Very questionable folks prowling the parking lot. Keurig is a nice addition to the room but that’s all I can say. Left the hotel this evening and found another one even though we had already paid. The front desk person did not act surprised that we were leaving. She did offer another room but we just didn’t feel safe.
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Bill Richards, General Manager at Best Western Charleston Inn, responded to this review
Dear LCL1968,
COVID has definitely changed a lot about our breakfast but we do try and provide our guests an acceptable complimentary breakfast while providing the allowed items. We apologize your stay was not an enjoyable one. Thank you very much for your feedback.