Best Western Charleston Inn

1540 Savannah Highway, Charleston, South Carolina, 29407-7845, United States
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Best Western Charleston Inn

Located minutes away from downtown and the cruise terminal, Best Western Charleston Inn is a smart choice for romantic getaways, a family vacation or business retreat. Our Charleston, SC hotel is pet-friendly and smoke-free. Relax in well-appointed r show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1540 Savannah Highway, Charleston, South Carolina, 29407-7845, United States

Reviews of Best Western Charleston Inn

Traveller Overview:
4.0 Rating: 1745 reviews
Excellent 51%
Very Good 30%
Average 9%
Poor 4%
Terrible 3%
Rating

crystal b, wrote review 15/09/2020

Family Vacation

Our stay was great! We had great customer service and our room was great also. We had air problems and the lady at the desk got us in another room and was very nice to us about it. We highly recommen... more

Rating

Trek767954, wrote review 02/09/2020

Not the best, Best Western

I expect a great night's sleep when booking with Best Western. I received the opposite of a good night sleep here last Saturday. Spent all day traveling just to lay down on a urine stained bed, to the... more

Rating

gottcoke, wrote review 31/08/2020

Rough crowd

Checked in and was given a room on the last row on bottom floor. Went to room and there was some guests out on the curb smoking some strange smelling cigarettes. Every time I went to my car to get som... more

Rating

angieevans1202, wrote review 22/07/2020

will stay here again

pet and kid friendly Very friendly staff Clean rooms and lobby Great pool. and they provide pool towels Room had mini refrigerator and microwave and one cup kerig coffee pot Grab and go breakfast N... more

Rating

617ayding, wrote review 10/06/2020

Poor Customer Service

We did not feel comfortable in the section of the hotel because of some guests next to our room. We asked the reception desk to give us another room at a different section of the hotel. She refused. ... more

Owner Response
Bill R, General Manager at Best Western Charleston Inn, responded to this review
Dear 617ayding, We sincerely apologize your experience wasn't as enjoyable as we had hoped and that the service from staff was not positive. I will discuss the issues presented in your review with our staff as a training tool for what NOT to do in the future. Thank you for your feedback.