NOT safe for dogs!!!
05/06/2018 robincarver42, Lawrence, Kansas
All my friends travel with their dogs so there's absolutely no way I would ever recommend this hotel! This hotel is NOT pet friendly as there is a tan and white pit or boxer that lives behind the 2nd ... more
All my friends travel with their dogs so there's absolutely no way I would ever recommend this hotel! This hotel is NOT pet friendly as there is a tan and white pit or boxer that lives behind the 2nd building and is able to escape their fence! How do I know? Because this dog escaped and attacked my 20 pound dog this morning! Best Western can claim it's a private fence that isn't their responsibility, but at the end of the day? You can't claim pet friendly if dogs will be attacked by the dog living behind the hotel due to an inadequate fence! I'll never stay here again and due to all my friends traveling with their dogs I will never recommend this hotel... in fact I will tell them to stay away from It because their dog won't be safe!!! Vacation? Ruined!!! less
Bill R, General Manager at Best Western Charleston Inn, responded to this review
We are deeply sorry for what happened to your fur-baby. Rest assured we're doing everything in our power to ensure our future guests, and guests fur-baby's, do not experience the same thing. Again, we are handling this through the proper channels, and if you have any questions or concerns please reach out to us directly.
We thank you for choosing to stay with us, and hope you continue using Best Western hotels for your lodging needs.