Best Western Central Hotel

We was only here for one night but it was made memorable by the lovely Catarina who was one of the nicest hotel receptionist we've met..our room was nice clean and was very quiet the beds are comfy it has a good secure car park breakfast there was plenty of choice but no toaster it has a good bar area and hotel restaurant is cheap enough but most in the know go out for food less

I went to this hotel as it appeared as the best in Arad, but I was disappointed: my room was dirty (there were crumbs on the floor); the furniture was old and torn... well, basically an old Communist hotel where Best Western put the badge, but without giving any touch... Also I was shocked by the very cold welcoming at the reception: no information given, not even on the breakfast; I had to ask for everything... less

The hotel was nice, clean and comfortable. It had a very nice garden-like terrace, and the food was good. The staff were very friendly and helpful. The hotel is very close to city centre but it's not on the main street so there is no traffic noise. Wifi is pretty bad. less

The hotel is situated quite strategic in the down town area close to shops, restaurants and tourist sightings and is easy to find (and park!) when arriving by car. The parking place was even guarded at all times which is a reassuring feature. The building itself doesn’t look much from the outside, but is quite pleasantly surrounded by an open air café which serves both food and drinks. The room and particularly the bathroom is recently renovated and has most facilities one could need. The Wi-Fi was pretty good and could be used at more “heavy” online activities such as skype etc. When we were in Arad the temperatures were almost 40 degrees, and luckily the hotel offers powerful air condition in every room which was a true blessing. The breakfast however could be improved; there were many dishes to choose between but the bread was very dry and the boiled eggs so overcooked they were blue through and through. We breakfasted at 9.00 and at that point the tray with the scrambled eggs was almost empty, and during the next half hour we sat there it was not refilled. That leaves a very cheap and unnecessary impression. When we left the hotel's terminal was out of function so we had to go to a nearby ATM to withdraw money. Not a problem, but when it has happened before the receptionist has always been very apologetic and tried to solve the situation with minimal fuss. This time the receptionist was very emphatically that something was wrong with our credit cards and not the terminal, which of course was not correct. Sometimes a more humble attitude is a better approach. less

The staff were welcoming and behaved appropriately for a 4 star hotel. The room was clean, quiet and big enough to fit an additional two baby cribs. The private on site parking is guarded 24/7. The hardwood floored hallway and room are worm and welcoming. However, the following just make the BW Central Hotel just seem like a very decent 3 star hotel starting with the outside shades that are old and need replacing and the A/C unit which would refuse to cool the air, it would only heat it, no matter what setting was selected. There was dust in the bathroom air vent and all the toilet paper and tissues were all almost over and did not last even for a one night stay. There are no ramps and about 10 steps before you reach the lobby. As for the elevator, it's your choice if you want to go up or down another 10 steps as it's in between the floors. The breakfast had a disappointingly limited number of choices which would have benefited from a higher quality product selection. While it provides a very pleasant stay, the many shortcomings don't justify the almost double price as compared to other 3 star options in the city, but I would assume this is the risk with independently operated hotels. On the other hand, the lack of competitors make it a top picking int he area. less