Best Western Central Hotel

The hotel is situated quite strategic in the down town area close to shops, restaurants and tourist sightings and is easy to find (and park!) when arriving by car. The parking place was even guarded at all times which is a reassuring feature. The building itself doesn’t look much from the outside, but is quite pleasantly surrounded by an open air café which serves both food and drinks. The room and particularly the bathroom is recently renovated and has most facilities one could need. The Wi-Fi was pretty good and could be used at more “heavy” online activities such as skype etc. When we were in Arad the temperatures were almost 40 degrees, and luckily the hotel offers powerful air condition in every room which was a true blessing. The breakfast however could be improved; there were many dishes to choose between but the bread was very dry and the boiled eggs so overcooked they were blue through and through. We breakfasted at 9.00 and at that point the tray with the scrambled eggs was almost empty, and during the next half hour we sat there it was not refilled. That leaves a very cheap and unnecessary impression. When we left the hotel's terminal was out of function so we had to go to a nearby ATM to withdraw money. Not a problem, but when it has happened before the receptionist has always been very apologetic and tried to solve the situation with minimal fuss. This time the receptionist was very emphatically that something was wrong with our credit cards and not the terminal, which of course was not correct. Sometimes a more humble attitude is a better approach. less

The staff were welcoming and behaved appropriately for a 4 star hotel. The room was clean, quiet and big enough to fit an additional two baby cribs. The private on site parking is guarded 24/7. The hardwood floored hallway and room are worm and welcoming. However, the following just make the BW Central Hotel just seem like a very decent 3 star hotel starting with the outside shades that are old and need replacing and the A/C unit which would refuse to cool the air, it would only heat it, no matter what setting was selected. There was dust in the bathroom air vent and all the toilet paper and tissues were all almost over and did not last even for a one night stay. There are no ramps and about 10 steps before you reach the lobby. As for the elevator, it's your choice if you want to go up or down another 10 steps as it's in between the floors. The breakfast had a disappointingly limited number of choices which would have benefited from a higher quality product selection. While it provides a very pleasant stay, the many shortcomings don't justify the almost double price as compared to other 3 star options in the city, but I would assume this is the risk with independently operated hotels. On the other hand, the lack of competitors make it a top picking int he area. less

The hotel was nice, clean and comfortable. It had a very nice garden-like terrace, and the food was good. The quality of service at the reception desk was lacking in smiles and helpfulness, and there were some problems with the keys. The staff in the restaurant was OK. less

Hotel is situated in the centre of Arad. Nice rooms, very confortable beds, quite area, normal breakfast, terrace is really enjoyable.Definitely a best option for a sleep in trip from Galati up to Europe. less

By far the best option from Arad, ideal if you are in town for business travel, nice rooms, very confortable beds, quite area, but also central location. I could go on but suffice it to say I was very pleased with my stay, and although short this time, I hope to be back for a longer visit in the future. less