Best Western Central City

I travel a lot and this hotel was one of the worst hotels I have ever stayed at. It was not clean. It was very out of date and the only positive thing was the refrigerator. I was extremely dissatisfied with the service and the price tag that came along with it. The front staff stood around talking for 10 minutes before offering to check me in. less

I want to refute the review by William H. in January 2019 blaming drunken TVA workers for assaulting him! I work for TVA and have stayed at this hotel almost every weeknight for the past two years while working on a project at Paradise Fossil Plant. I know for a fact that these men were not TVA employees nor were they TVA contractors. They were from Iowa and working somewhere other than a TVA facility. I resent the implication that TVA employees would act this way! This hotel is a very safe, quiet, clean place to stay and I want travelers reading these reviews to know that they will enjoy their stay. less

1 Day before my birthday I was passing through working trip. Checked in and was going to sleep around 9pm and a bunch of noise in the hall. Called the clerk she said she take care of it. Noise kept on called again clerk said she move them or ask them to leave. They left an I went to sleep had to be up by 6.00am. At 1.00 am was woke up and yelling and beating on the walls basically a drunken party in the hallway at 1.00 and called the front desk was told by night clerk that he wasn't going down there and for me to tell them to be quiet. so I yelled out the door to be quiet and I was trying to sleep. They cursed and told me to open the door. I oped the door and stepped outside and it closed behind me and locked.I was immediately surrounded by 6 drunk TVA workers some with beer in hand.one started to push up against me and I shoved him away. I was grabbed from behind and in aheadlock trying to choke me to sleep whilt he other men started hitting me in the face back of the head etc..... The night desk clerk came and they told him to stay out of it and he left and called the police. I managed to stay on my feet and about 30 minutes the police showed up and threw at least one on the ground in cuffs. I went to t hte emergency room Bruised neck and a large knot on my head. Went back to hotel and was told they were leaving . I had to stay another night I couldnt drive the next day. Was surprised they were still there and was told that I started it.???Because one of them video it about half eay into a45 minute me trying to stay alive agaist 6 guys?/ Coveniently there newer looking cameras at both end of the hallway that it happened in wasn't working. 1. I am 51 years old and I don't get out of bed at 1.00am to pick a fight with 6 drunk guys half my age. 2. The fact is TVa books 6 or 8 rooms a night from this motel (9 this particular night I was told) So basically My safety was overidden by the money that they take in from there TVA workers. this is a dangerous place. Glad it was me and not a women.the really bad is that they charged me for the the night that it happened. However they gave me the next night for free but Rhonda took the time to inform me that she didn't have to. (Thanks so much) Ole by the way there is a police report and I have the emergency room report. And ole yea the police got there when 6 guys where all all over 1 guy. So I'm trying to decide whether i'm gonna sue the crap out of Best Western Know any lawyers in Central City KY?????? less

I travel here occasionally for business. The hotel is very clean and all my visits have accompanied exceptional customer service. Breakfast if more than sufficient for a free breakfast and includes waffles, cereals, toast, muffins, as well as hot eggs, sausage, biscuits, gravy, and potatoes. They have yogurt, milk, orange juice, fruit, and other small necessary items. Rooms are generously sized and are very clean. Check in and out is always very simple. Coffee and a smile to go. less

seems like a nice place. overall hotel was good and clean. majority of the workers were very helpful and nice. we had only one negative experience with the hotel front desk person who if it was me I would have 1 long talk with her and anything after that I would remove her from employment there. less