Best Western Central City

We pulled in late on our road trip. Conveniently located off the highway. Tammy the night manager was very helpful, setting us up with a rollaway. Comfy beds and pillows. Would stay there again if in the area. less

This is the only hotel I will stay at in central city. It’s conveniently off the highway, has a pool and gym, the rooms are very clean and you cant beat the hospitality of the staff. They are super accommodating and friendly. less

Hotel rooms smelled like smoke. Was moved from one into another that only smelled slightly better than the first. Staff here are poorly trained and rude. We were cheated out of $100 in Travel Rewards because the staff did not know how to use them and refused to ask for help. I asked to speak to the manager and left my phone number on 2 occasions. We were denied access to her, was told she needed her sleep, and a week after we left from this hotel I still have not heard from the manager nor been given credit for my Rewards cards. It is one thing not to know how to do something, but it is another all together to refuse to ask for help. I had even given them the corporate number I was told to give them for assistance because they said they didn't have it and yet they still wouldn't call. less

This hotel wreaked of cigarette smoking, people where actively smoking in adjoining rooms. I tried sealing the door of our room without much success. Stayed 3 nights and they never would stock toiletries. Water pressure was terrible. If someone in adjoining room was using water at the same time you could forget trying to use it. Overall things where in need of repair. less

The bath tub was stain or just not ever cleaned on the bottom. Decor was outdated. Matress was old with a cover on it that looked newer. Bed was uncomfortable. It was quiet. Breakfast not much to it, very minimal eggs, cold cereal if you wanted that, they had biscuts and gravy but I eat that not much fuit to choose from less