Updated, but not very clean
11/10/2017 KHtraveler16, Wayne, Pennsylvania
The devil's in the details. At first glance this seemed like a decent hotel, appears they have done some updating and refreshing recently, but their cleanliness factor has much to be desired. First th... more
The devil's in the details. At first glance this seemed like a decent hotel, appears they have done some updating and refreshing recently, but their cleanliness factor has much to be desired. First the bugs, dead roach in the bathroom light fixture, daddy long-legs crawling around on the bathroom ceiling, moved one of the chairs to block an outlet out of my toddler's reach only to find a dead bug under the chair, etc. I get this is South, but I've never seen such a buggy hotel room. The tub in the shower looked like it hadn't been cleaned in ages, the shower fixtures were all covered in soap scum and the actual tub was gross, something was peeling off of it, not sure what, but it was gross enough that I didn't want to give my daughter a bath in it the one night we stayed there. When I went down for breakfast in the morning almost all of the warm breakfast needed to be replenished. I got down there around 8:30 and 10-15 minutes I was down there they didn't seem super concerned about getting the food restocked. If you advertise a free breakfast until (9:30 you should at least try to have some options available for your guests). My family was passing through visiting family in the area and we'll likely head to Rome next time to seek out cleaner options. less
Kay W, General Manager at Best Western Cedartown Inn & Suites, responded to this review
I am very sorry for your unpleasant stay at our hotel. If you could please call me at 7705427523 I would love to speak with you.