Best Western Cedars Hotel

We decided to book a room at the Cedars Hotel as we were attending a birthday lunch there. The room was clean and comfortable with adequate tea and coffee making facilities. Breakfast was lovely. There was a good menu choice and waitress service for tea/coffee, toast and orders for cooked options. The food was cooked to order and nicely presented. The waitress serving breakfast was lovely - friendly and smiling. less

Again a very nice stay. Slight disappointment as we were upgraded to a superior room only to be told that all the rooms were booked and we were in a normal room. We were given a little refund but considering the place was empty, hardly any cars in the car park and just 2 other couples in the restaurant it seems a bit dubious. However the receptionist was very pleasant and helpful. The same can be said when we went for a meal. I asked if there was any food available for me as a vegetarian celiac, having given them very little notice this time. The staff enquired of the chef who then returned to say there were 3 fish dishes available. This is the second time that a restaurant does not know the meaning of vegetarian. FYI vegetarian means does NOT eat meat, poultry, fish or seafood of any kind. However once this explanation was given the staff returned to the chef after asking if it were possible to have halloumi. The chef was able to provide this. The room itself was airless and hot. A fan or air conditioning is needed and the bathroom extractor fan turned itself on for no reason a few times (very noisy). I would say again if there are mobility issues ask for a ground floor room and especially avoid rooms 4 & 5 (very steep curved staircase). less

Stayed for the night on Thursday 12 September. When we arrived we were greeted by two very polite welcoming receptionist. We requested a room on a low floor due knee issues. Our room was near reception, which was good size, with bath, shower, iron and board, along with tea making facilities and a bedside alarm clock and phone. Bed was comfortable, but did find the room very warm. We booked breakfast, which did not go smoothly as everything we ordered got mixed up between the four of us, which was not good. The hotel has improved since our last visit two years ago, but certainly room for improvement on the breakfast front. less

The service right from arriving to leaving, including sorting out a function that we held at the venue was exceptional, I cannot fault it. The hotel decor is very outdated and lets the hotel down. I did notice a plan on the wall for the bedrooms to be refurbished but did not see anything about the rest of the hotel. less

We booked here for a night over a weekend and the room was quiet and clean. The beds were comfy but the shower was tiny for a family room. I am glad we are young and fit enough for the stairs as we was at the top of the hotel with some very steep and narrow stairs, not for the elderly! Hotel was ok for the money and convenient so if it is a short stay it is fine, not so sure about a longer stay! less