A hotel is really only as good as its staff and The Cedars is a three star hotel with a five star staff.
I stayed there with my grand children, aged two and seven, not the easiest of guests, and the staff, everyone we met from reception to housekeeping, could not have been friendlier, more helpful or accommodating.
In the restaurant when the children did not want anything on the children's menu they were asked what they really wanted by the waitress, and chips and beans duly arrived. She was always friendly always making sure the children had everything they needed or wanted.
Breakfast saw them served by waitresses who were more like friendly aunties making sure they had just what they wanted.
As for we mere adults, prices in the restaurant were reasonable and the food good, while for breakfast, ask for something a little different, like a toasted egg and bacon sandwich, and it is yours. Nothing was too much trouble.
In the older part of the house, which dates back to the 15 century, the floors can be a little uneven, but that is part of the charm of old buildings. The room we were in, No 3, was well appointed, with a large wardrobe, desk and two chairs.
This was a family room so has a double, a small double and then an annex, with a door, containing bunk beds and then a door off to a bathroom with large bath and separate shower. Bunks being an adventure all of their own for little boys.
The hotel was clean, with plenty of car parking on site, and in a quiet location set back from a dual carriageway with an access road to an industrial estate at the rear.
The A14 is close-by making it a reasonable location to explore Suffolk. As I said at the start, this is a three star hotel, so you don't expect 24 hour room service, gym or spa, but what you do get is a clean, comfortable room, friendly helpful staff prepared to go the extra mile, decent food and all at a reasonable price - and that is all that most of us ask for. less
Michelle W, Front Office Manager at The Cedars Hotel, responded to this review
Dear Roger C
What else can I say but a huge thank you for taking the time to give such a glowing review of the Cedars Hotel, the food but especially the staff. Our staff really try to go the extra mile for all our guests and I am so pleased to hear that we exceeded your expectations and that you all enjoyed your stay with us. I really do hope that you will come back so that we can once again welcome you to the Cedars Hotel.