Best Western Cedars Hotel

The standard of the rooms are poor and the bathroom was really tiny. The shower cable was broken and leaked whilst in use. We were awoken several times by staff moving furniture around late at night. Clearly no thought for your guests - I wouldn't recommend anyone to this place. Refurb or demolition needed less

In the area for business, nice comfortable hotel which is reasonably priced with breakfast included. The staff are friendly, the hotel has age (old coaching inn with extensions), clean and an ideal position to cover Suffolk. The bar is pleasant and the food is fresh and filling and the sticky toffee pudding 😘The deduction is for the shower (lack of power) but could be more to do with age of building, was mentioned to duty manager. I will return when back in the area. less

This hotel is the only one IN Stowmarket, so it is a shame it has been allowed to deteriorate to the extent that it is. Our bedroom had a particular odour which was not pleasant, and the entire building looked dated and not a little "grubby". Breakfast was fine, great poached eggs. Staff were a mixed bag. However the good news is that the new owners are investing several millions into rebuilding the hotel (apart from the listed section). The plans are on the wall near reception, and look fabulous. So hopefully, by the end of 2020, there will be a nice shiney new hotel for us to frequent when we visit our friends nearby less

Formerly a fairly regular user of the cedars restaurant over the years, nothing super special, but normally good food, reasonable if sometimes erratic service. Recently became a Best western, revised menu, thought we would revisit. Pre-booked a table. Arrived, advised we had a table reserved, had our name listed but did not appear to know where to put us, we pointed to tables with reserved on, advised they were reserved... but obviously not for us! eventually we pointed to a table an suggested they remake that one and we would sit there. A quick re-org, but TBH, it was not the cleanest looking/feeling -- very sticky. Ordered food, Starters came Ok, very enjoyable. Albeit bread roll option would have been nice if it came with butter. Mains: I had mussels, no bowl to put empty shells, not bowl to wipe fingers, salad was a bit thick....but otherwise very nice. Partner specifically asked for salad not peas, meal came with peas!. Overall her meal was not that enjoyable and not comparable with previous meals. Gentlemen who we presumed was a manager came up a couple of times and discussed her meal, she explained hard to say what was wrong but did not taste right, he apologised and offered a desert, we said thanks we were ordering deserts anyway. Wife asked for a refill to her pink G&T , got bought a standard G&T mixed, when queried, response was quite blunt - We don't have pink gin, yes you do we said. went off and returned with a glass of pink Gin, assuming we would put in the original G&T not the way to handle a mis-order. Deserts came - very nice - but both appeared on bill! Why cannot waiter/ress look at the table they are serving and carry out basic checks, correct cutlery/serviettes etc - pretty basic stuff. Incidentally another table had issues re asking for salad but getting peas... All in all - not the best experience. Its local, its convenient, (a bit worn out and weary) and generally has been OK food, but do not think I will be rushing back for a while. Has potential to be a real local place to go , but based on our weekend visit needs to improve less

I had to stay for a night at Stowmarket and leave early next morning. The Cedars Hotel was a fair solution with free car park and a restaurant for dinner. I've got a standard double room somewhere upstairs with an extremelly difficult access (no lift, a lot of stairs and narrow corridors and doors) With my bulky suitcase it was quiet a chellange. Nobody came to help with the luggage. The room was comfortable enough with all the necessary facilities but no phonic isolation and ancient wooden floor, so I heard every step of my neighbors. I had prevented the reception about my early departure (7 am) and asked if I could get something for breakfast (it was included into the price) They replied that the cook would come on 7:30 and start to serve at 8:00, so no breakfast for me and no discount. I bit disappointing. Anyway it is still a good option of a hotelin Stowmarket. less