Best Western Castillo Del Sol

205 S Atlantic Avenue, Ormond Beach, Florida, 32176-8105, United States
based on 1442 reviews Trip Advisor Logo
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Best Western Castillo Del Sol

Stay at this Ormond Beach, Florida hotel- right on the beach and 100 non-smoking.

The Best Western Castillo Del Sol is located on the beach in Ormond Beach, Florida. Guests at this hotel will be steps from sunbathing, swimming, jogging and
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
205 S Atlantic Avenue, Ormond Beach, Florida, 32176-8105, United States

Reviews of Best Western Castillo Del Sol

Traveller Overview:
4.0 Rating: 1442 reviews
Excellent 33%
Very Good 35%
Average 16%
Poor 8%
Terrible 6%
Rating

Tim N, wrote review 17/11/2020

Oceanfront room with a good beach view

If you want an oceanfront room with a good view of the beach and sunrises at a decent rate then the Best Western Castillo del Sol is a good option to choose. If you so choose this establishment please... more

Owner Response
Best Western, General Manager at Best Western Castillo Del Sol, responded to this review
Thank you very much for your kind words. Looking forward to seeing you here very soon. Regards MK GM
Rating

KHeter, wrote review 09/11/2020

Out of date and dirty

The hotel hasn’t been updated in many many years. The carpets are dirty. The rooms are dirty. Bathrooms tile and grout is disgusting. Toilets run randomly, fridge is dirty. Elevators had random Cheet... more

Owner Response
Best Western, General Manager at Best Western Castillo Del Sol, responded to this review
We are very sorry to hear that your stay with us was not up to standard and we really hope that you will give us another chance to prove that we can do better. Regards MK GM
Rating

5timothyp, wrote review 05/11/2020

OLD and not comfortable -NO HOT WATER

We were placed in an old, run down room. Fixtures were coming off the ceiling, dirt and bugs were everywhere, old and uncomfortable furnishings, and toilet and a/c did not function properly. Worst of ... more

Owner Response
Best Western, General Manager at Best Western Castillo Del Sol, responded to this review
We are very sorry to hear that your stay was not up to par, but please give us another chance and we shall prove to you that we can do much better Regards MK GM
Rating

kkjkeller, wrote review 26/10/2020

This property can use a remodel desperately

The parking, staff, checkin and check out were great! however the rooms need some desperate renovations. Starting with carpet, lighting, decor and so much more. Light in in the pool area is non-exist... more

Owner Response
Best Western, General Manager at Best Western Castillo Del Sol, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

Oceanviewrbest, wrote review 19/09/2020

Roach motel

Only good thing about this hotel was the location. The rooms are run down. No hot water. And roaches roaches roaches. Never again will I stay there. We got a great deal. Almost half off and still fee... more

Owner Response
Best Western, General Manager at Best Western Castillo Del Sol, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.