Disappointing
-Should not have to call on 2 separate days for hot water.
-Had to call for the Wood part to 5 out of 7 hangers.
-People smoking in NS room next door.
-Lack of security- “dumpster diver” in outdoor un... more
-Should not have to call on 2 separate days for hot water.
-Had to call for the Wood part to 5 out of 7 hangers.
-People smoking in NS room next door.
-Lack of security- “dumpster diver” in outdoor unsecured trash bin. less
BestWesternCDS_GM, Manager at Best Western Castillo Del Sol, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.