Best Western Castillo Del Sol

Spent two nights for a wedding in the area. Check-in was ok. New people orienting to desk but was fine, albeit slow. Room was awful, to the point I almost left. Dusty, poorly maintained. Questionable cleanliness of linens made me a bit nervous. Minimal hot water at times. Windows filthy. trash all over the property, in flowerbeds, parking area, at the pool etc. Every window and door was dirty - and ironically there were "we are clean for Covid" signs posted all over. Breakfast was not too bad; the woman working the dining area was great! Beautiful view and nice restaurants up the street. I often stay at Best Westerns and was very disappointed in the quality of this property. I hope someone looks into it. Would never stay again. less

I stayed here for four nights. Maintenance guys were mostly invisible. I swept the butts in my area of the pool. Blood found on one section of sheets and beast menu was limited. Elevator never wiped down, really sloppy. Front desk personnel friendly overall but this does not deal with issues of debris around pool, no one to monitor wild kids at pool, and sloppy look of hotel. I feel bad for housekeeping personnel. There was one to two per day. No one is working these jobs enough. Worth 50 dollars a night. The list of complaining customers was long. First room we got was occupied when we checked in. If you need anything, you must get on filthy elevator and walk to front desk. Near decent restaurants. less

Pros: Great location, free breakfast Cons: Mold in tub, no water pressure in shower then hot water almost burned us, no shampoo and little toilet paper coffee and towels. No blanket or bedspread on one of our beds. Had to go down to the front desk to get these things, as housekeeping does not come every day to freshen up. We are elite BW rewards members and were treated like trouble. Checked in online and the room still was not ready until 4:30pm. We called BW customer service and they apologized for this and said that it should have been ready at 3pm. With no daily housekeeping, they should have had time to get rooms ready at least for Elite members. Sand at the bottom of the pool and umbrellas were flying everywhere on the deck since they were not closed up during the storm. Trash in the parking lot! Not just a cup or two....a LOT of trash everywhere. We had to take out our own trash daily due to no maid service. One roll of toilet paper for 4 day stay. Really? I stayed here 8 years ago and it was so nice. What happened?? We even told the front desk girl about the water and she said really? no one has ever complained about that before. Whut? Very disappointed as we used all of our rewards points for this stay. Saved them up for years. Sigh. less

We have stayed here twice in the past 8 months, each time for a week or more. We booked a king oceanfront room each time and haven't been disappointed yet. The location of this hotel is great, it's not in the busy Daytona area and if you walk just a bit down there's no driving on the beach so it's very calm. The hotel is clean and offers great breakfast options even throughout the pandemic. All of the employees are very kind and help you immediately with anything you need. This is our go to spot now every time we visit family! less

above average for a mid-priced beach hotel. clean rooms, queen beds, friendly staff, nice breakfast. recently remolded last year or two, now outfitting disabled rooms, nice room rate, no resort fee, free parking, ocean front rooms have kitchens, ocean view rooms do have ref and micro wave. less