Superior customer service!
01/11/2016 gmomt, Sewell, New Jersey
My spouse & I checked into this BW not knowing what to expect since this is our first stay ever at a BW! Our room was equipped with a small refrigerator, a microwave, a king bed, a Keurig coffee pot ... more
My spouse & I checked into this BW not knowing what to expect since this is our first stay ever at a BW! Our room was equipped with a small refrigerator, a microwave, a king bed, a Keurig coffee pot along with the pods, clean towels & wash cloths, a desk and a table with chairs. Breakfast is included which we had not realized. This breakfast offers something for everyone & we would rate it as one of the best we've had in a hotel. The buffet offered juices, coffee, whole, 2% & skim milk, make your own waffles, make your own pancakes, biscuits, fried potatoes, scrambled eggs, bacon or sausage, yogurt, choice of 2 different types of bread, jam, butter, peanut butter, cold cereals, instant oatmeal, fresh fruit & fruit salad & at least 2 different kinds of muffins. The room in which the buffet is served is very well furnished & looks new. Newspapers are available at the front desk; a local paper & USA Today. Whatever we asked of the buffet attendants & the front desk receptionists was taken care of swiftly & courteously. Housekeeping attendants were very friendly & kept our room neat with clean bathroom towels etc. I honestly don't know why anyone would stay anywhere else. less
bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time to leave us a review! We appreciate your kind words and are continuously striving to provide the highest quality customer service and I'm glad that it shows. I will definitely pass along your praise to our staff. We hope that you had a wonderful trip! Stop by and see us again soon!
Bre Wammack - Sales Manager