no restroom in breakfast area
Not bowled over mold in shower beds were good but overall not a great experience due to previous explanation the room for breakfast was ridiculously small 3 tables and no place to use the bathroom was... more
Not bowled over mold in shower beds were good but overall not a great experience due to previous explanation the room for breakfast was ridiculously small 3 tables and no place to use the bathroom was ridiculous especially with small kids unbelievable not to have a restroom less
Carolynn H, Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
Thank you very much for taking the time to review our property.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. I would like to explain that our breakfast area expands out into the 2th part of the lobby where we have a large 4 top table that we welcome our guest to eat breakfast on. Unfortunately do to the size of our property we are not required to have a restroom located in the lobby, however all guest are welcome to go back to their rooms before they check out if they need too. We our a 48 room property with a breakfast area that is standard size to accommodate what we can. Regarding the mold you mentioned in the shower, I will look into this at once, we are very proud of our housekeeping staff & I will have to look into this matter.
Per your comments, we hope that you will stay with us again in the future, service and cleanliness are our top priorities upstairs or downstairs.. We sincerely apologize if you did not experience this during your travels. Our guest are very important to us & we want you to be happy.