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Best Western Carriage House Inn & Suites

AAA - 2 Diamond

Rooms & Rates

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While staying at our Jackson hotel, many guests take advantage of the easy access to the Casey Jones Railroad Museum for a touch of history and local culture.

Our Jackson, TN hotel boasts the best in southern hospitality. Rooms are clean, spacious and comfortable. Affordable rates make traveling simple, and our friendly staff is the epitome of southern hospitality. Our guests enjoy unparalleled service and feel right at home, whether theyre here for business or pleasure. If we can do anything to make your stay more pleasant, just let us know.

Jackson, TN hotels might be known for their great service, but the Best Western Carriage House Inn & Suites sets the bar even higher. Located near Interstate I-40 between Nashville and Memphis, theres no better location to have access to the two most popular cities in Tennessee. You deserve the convenience of the city, but still want the peace and quiet of getting away from it all.

Many business travelers choose to stay at our Jackson hotel because of our brand name and low rates. Our hotel is the perfect choice for business travelers offering proximity to offices of Delta Faucet, Jackson General Hospital, and Proctor & Gamble. Other guests are looking for hotels in Jackson, TN so they can take in a local baseball tournament. No matter what brings you to town, count on us to make your stay as relaxing and comfortable as possible.

At our Jackson hotel, the needs of guests always come first. Enjoy luxury bedding and well-appointed rooms. If you need to take care of some work, each room is designed with enough space and amenities to make it simple. From vacationing families to busy business travelers, we cater to all travelers here.

Reserve your next room at Best Western Carriage House Inn & Suites for the best service in town! Enjoy your stay!

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1936 Highway 45 Bypass
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 731/664-3030
AAA - 2 Diamond


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00


Location and Attractions

Getting there.

Sat nav users: type 38305-2478

Send to Tom Tom

1936 Highway 45 Bypass
United States

What's nearby?


  • 25 mile(s) from Brownsviile

  • 45 mile(s) from Dyesburg

  • 74 mile(s) from Memphis

  • 190 mile(s) from Nashville

  • 3.00 mile(s) from Porte Cable

  • 3.00 mile(s) from Delta Faucet

  • 5.00 mile(s) from Proctor & Gamble

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 362 traveller reviews
Rating: 5 95
Rating: 4 103
Rating: 3 82
Rating: 2 50
Rating: 1 32

weekend wedding

22/06/2019 Kathy E,

I stayed there 2 weeks ago for a wedding, I had 2 rooms and the rooms were clean and the beds were really comfortable! The breakfast wasn't that great, not much in hot food except waffles and a folded... more


Rundown in bad location

19/06/2019 maryf1232017,

tthe outside was so rundown and dirty I didnt stay, preferred to lose the price of the room rather than stay there. Area felt sketchy and I didnt feel comfortable staying there on my own.The clerk on ... more

Owner Response
natashasneed, General Manager at SureStay Plus Hotel by Best Western Jackson, responded to this review
Dear Maryf1232017, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7316643030. Again I apologize, Thank you, Natasha Sneed General Manager.

Great experience

10/06/2019 Dreamer65561266010, Fort Walton Beach, Florida

My room was clean and the bed was comfortable. I have stayed at another hotel in Jackson that was double the price but was not as friendly or as clean. The staff is very friendly. The FREE breakfast ... more

Owner Response
natashasneed, General Manager at SureStay Plus Hotel by Best Western Jackson, responded to this review
Thank you so much! We appreciate your business!!! We are glad you enjoyed our staff and our breakfast. We hope to see you again soon!

Not worth the money

09/06/2019 martha f, Mesa, Arizona

Room needed repairs, dangerous bathtub and mildew carpet. dining room floor cracked tile tripping hazard. Breakfast was not fresh and cold. Other guests hanging out side drinking and smoking. Poor... more

Owner Response
natashasneed, General Manager at SureStay Plus Hotel by Best Western Jackson, responded to this review
It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. A full refund has been issued for your stay. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation.

Wonderful stay

06/06/2019 Dawn H, Mason

We had a nice, clean room and the staff was very courteous and helpful. Breakfast was hot and fresh and also a good variety of items to choose from. Check in and checkout was easy to do. The room was ... more

Owner Response
Natasha S, General Manager at SureStay Plus Hotel by Best Western Jackson, responded to this review
We appreciate the time you took to respond to our survey. I am glad you enjoyed our staff, as well as the breakfast we served. Thank you for your loyalty to our brand. We hope to see you again soon.