Best Western Carmel's Town House Lodge

Check-in receptionist was nice and helpful, but this is probably the only positive that will remain in my memory about this BW location. Parking is tight and difficult to maneuver. When we entered the ground floor wheelchair accessible room (which I definitely didn't book, I wanted a standard room), we were immediately enveloped in that nauseous, headache inducing motel room-spray smell that is just so last century. Dinged up furniture, some sort of brownish wall paint, carpet. All has seen better times. Lumpy mattress, the sheets and pillow covers didn't feel clean, some dirt spots on the comforter. The sink in the bathroom looked like it would fall out the wall, the tub had hair in the drain, the bathroom smelled like drain cleaner. Stuffed up fan exhaust. Oh man, what did they do during the pandemic downtime? Certainly not invest a dime in the comfort of their guests. I seriously thought about going someplace else, but they had already charged us four days before arrival and the town seemed crowded, so we went with it. But just imagine, you are wheelchair bound and this is what they expect you to be content with. It's a shame. less

For a last minute trip to Carmel, we booked BW because the price was right and it was available. Room was clean and service was friendly. Location was excellent. An excellent value with kids...includes a pool! Highly recommend! less

Everything was very good. Its walking distance to the beach and there’s lots of little shops and restaurants around. Only bad thing is there’s no microwave in the room. I would stay here again in the future. less

I made reservations in advance for a 4 night stay. I requested a ground level room with a king bed. On arrival I was given a third floor room accessible by climbing two flights of stairs on the outside of the building. The lighting on the stair and on the outside hallway leading to my room were dim and/or burned out. The lighting inside the room was dim, especially over the sink. The heating system was either cold or sweltering. While descending the poorly lit stairs I suffered a fall. I reported it to the owner and he brushed it off without even asking about my injuries. less

We stayed just one night at The Carmel Townhouse Lodge. I wish it was longer because we had a nice stay. We had a quiet room in the annex by the pool. The room had everything we needed to be comfortable. The fan was very appreciated! Breakfast was basic grab and go and Sanjay who checked us in gave it to us at check in which made it much easier. The only thing I wish we had was one more bath towel. Us women always use two. :) There are plenty of restaurants in walking distance, too many to name, but we had a lovely meal at Bistro Giovanni. See my review of our meal there. The Townhouse isn’t the fanciest place to stay in Carmel, we’ve stayed in those too, but the rooms are comfortable and well maintained and the service is friendly. Plus you can’t beat the price. I’m hoping for a longer stay around my birthday in May. We live about 40 minutes away and Carmel is a great little escape. We love to combine Carmel with Cambria which we did this time. Normally you can go down Highway 1 but with the washout we had to take 101. It was still a nice drive with beautiful green hills. We are planning to see you for my birthday at the beginning of May so we will be back! less