Great Choice & Sanjay their Manager is the best!!!
What a great choice this hotel was, and with their Manager, Sanjay at the front desk we felt like we were in perfect hands. There were 3 of us, and we had reserved their 2 bedroom suite with 2 bathro... more
What a great choice this hotel was, and with their Manager, Sanjay at the front desk we felt like we were in perfect hands. There were 3 of us, and we had reserved their 2 bedroom suite with 2 bathrooms, and couldn't have been happier with the room layout and amenities. The views & sounds of the ocean in the distance on a very popular but quiet street was ideal. A 1/2 block away was the famous Hog's Breath Inn, art galleries and great shopping.
Sanjay, the Manager was just unbelievable, he saw to our every need with extra towels, pillows, great breakfast packages due to Covid, and the best restaurant recommendations in town. Plus he gave us his card and by mentioning his name, we were given 10-15% off our restaurant tabs.
You can't possibly go wrong at this hotel, it's not like any other Best Western, with their central location, cleanliness, attention to their guests and consideration it was really great. Sanjay, you truly made our stay so wonderful, that we canceled our 3rd night in Pismo Beach just to stay here for 3 consecutive nights (we had only reserved 2 nights). We hope to return again very soon.
Thank you very much Sanjay! less
, Owner at Best Western Carmel's Town House Lodge, responded to this review
Thank you for taking the time out of your schedule to complete the survey on Trip Advisor and sharing your experience & for the eloquent description of the property. We are thrilled you enjoyed your stay and thought so highly of our hotel.
We value your positive feedback regarding our great location, clean, comfortable rooms, and patio and we love to hear when our guests love them too. Our primary aim is to provide you a cozy, comfortable & accommodating experience that adapts to the charm and atmosphere of the Village of Carmel by the Sea, It is really heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful.
Appreciate your business and wonderful review. We always try to exceed expectations and cannot wait for your return so we can make your stay even better!