Best Western Carlisle

1155 Harrisburg Pike, Carlisle, Pennsylvania, 17013-1669, United States
based on 327 reviews Trip Advisor Logo
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Best Western Carlisle

Enjoy convenience and comfort at an affordable price from this Carlisle, Pennsylvania hotel, just minutes from the Carlisle Fairgrounds and Dickinson Law College.

Whether traveling to South Central Pennsylvania on business or pleasure, the B
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1155 Harrisburg Pike, Carlisle, Pennsylvania, 17013-1669, United States

Reviews of Best Western Carlisle

Traveller Overview:
3.5 Rating: 327 reviews
Excellent 32%
Very Good 30%
Average 21%
Poor 7%
Terrible 7%
Rating

Happiness797616, wrote review 24/11/2020

Terrible Place - Go somewhere else if you want a jacuzzi Suite

Was able to book at this hotel for a very good price. I should have taken that as a warning. Jacuzzi room #174 smelled but we had some Scentsy. The room looked clean but I had my Clorox wipes. Took... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

drivinthekids, wrote review 16/11/2020

Clean and comfortable

I might not decorate my house with these colors. But... Absolutely clean and comfortable. Front desk gal was very personable. Can’t beat clean and comfortable at this price. Driveway from highway 1... more

Rating

maryf107, wrote review 10/11/2020

Very comfortable hotel!

I had a very good stay at the Best Western Carlisle. The staff were courteous and friendly, the bed was comfortable, and the facility was clean. I really appreciated being able to stay with my dogs.... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

BIGGEE_at, wrote review 25/09/2020

Great family place

The staff was friendly and helpful. The jacuzzi in the rooms are huge and awesome. There are a lot if places close. We went to an arcade (adult and child friendly). There was even an amazing small bar... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19.
Rating

randy612020, wrote review 02/09/2020

Not good for a BW

If this would have been the first BW I ever stayed, I would never come back. The room smelled musty, very big and noticeable stains on the small couch and worn carpet. Bed should have been replaced, i... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19.