Best Western Carlisle

1155 Harrisburg Pike, Carlisle, Pennsylvania, 17013-1669, United States
based on 323 reviews Trip Advisor Logo
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Best Western Carlisle

Enjoy convenience and comfort at an affordable price from this Carlisle, Pennsylvania hotel, just minutes from the Carlisle Fairgrounds and Dickinson Law College.

Whether traveling to South Central Pennsylvania on business or pleasure, the B
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1155 Harrisburg Pike, Carlisle, Pennsylvania, 17013-1669, United States

Reviews of Best Western Carlisle

Traveller Overview:
3.5 Rating: 323 reviews
Excellent 32%
Very Good 30%
Average 21%
Poor 8%
Terrible 7%
Rating

randy612020, wrote review 02/09/2020

Not good for a BW

If this would have been the first BW I ever stayed, I would never come back. The room smelled musty, very big and noticeable stains on the small couch and worn carpet. Bed should have been replaced, i... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19.
Rating

S6060FOdonnam, wrote review 10/08/2020

good night sleep

I prepaid for a room the day before, when we arrived everything was set up and waiting for us. Check in was fast, friendly, gave us helpful information. Beds and pillows were very comfortable and rela... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

Dcooke1234, wrote review 01/08/2020

Average Stay

We traveled in to help our daughter and husband with their move to Carlisle. They booked a room here for 2 weeks to stay in until their house was ready. They have 2 dogs and were put in a room that ... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

CruisingColleen, wrote review 17/07/2020

Clean rooms, fine for an overnight

We stayed here for a quick overnight refresher on a road trip. Check in was easy, and the reception clerk was friendly and helpful. A continental breakfast is included, which was fine, though it was... more

Owner Response
Bina Rathod, General Manager at Best Western Carlisle, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

243theresap, wrote review 06/05/2020

Close to Camp Hill area

This hotel is conveniently located if traveling east to NY and west to Pittsburgh. The ample parking makes it easy to unload your items and enter the easy access to the reception area. There are multi... more

Owner Response
jay39105, Manager at Best Western Carlisle, responded to this review
Thank you so much for your valuable feedback, we will share this with our entire team.